[Linphone-users] Use A SIP Account on Link Mint Desktop

[jbc]

I am trying to set up a connection between the Linphone Desktop app (using the AppImage from the Linphone website) on my Linux Mint computer and my VOIP service provider 1-VOIP. I used the Account Assistant and Use A SIP Account method to setup the connection. After entering the Username, Password and SIP Domain that I was given by 1-VOIP the connection fails. I see my phone number on the upper left corner of the window next to the search bar and it has a red triangle with an ! mark in it. Can someone help me figure out how to trouble shoot this problem?

For more back ground, I originally installed Linphone through the command line using apt-get. The first time I opened it I got an error that it could not start tls transport on port 5060. I was able to fix this by the following command:

usermod -aG plugdev yournormalusername

1-VOIP technical support installed the Windows version on their computers and verified that the app will work with 1-VOIP and were able to send a SMS message. So, hoping I can figure out why it is not working on my computer.

Thanks for the help,

Jeremy

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