Re: gnats/gnatsweb problem

[Yngve Svendsen]

At 20:09 09.11.2001 -0600, Moe Elzubeir wrote:
> Hello,
>
> I have been trying to setup gnats for awhile now. I have successfully
> set gnats so I can submit reports, view them, edit them, etc. However, I
> haven't been able to set gnatsweb to work with it at all.
>
> I am running gnatsd through inetd, here is the line:
> --
> support   stream  tcp nowait  gnats /usr/lib/gnats/gnatsd gnatsd
> --
>
> in my /etc/inetd.conf
>
> I tried to run 'make test USER=whome PASSWORD=mypass DATABASE=somedb',
> but that failed too and gave me the same message first discussed on the
> TROUBLESHOOTING file. I tried to telnet to port 1529 but to no avail
> (didn't accept the connection).. This attempt (telnet) is from the same
> machine running gnatsd (supposedly) and the web server.
>
> I think the problem (other than not being able to connect to port 1529)
> is that i'm not sure what the 'username' and 'password' refer to. Is
> this the user I created for gnats when I first installed it? The one
> defaulting to uid,gid:41 ?
>
> I really would appreciate your help.

In GNATS 3, send-pr, view-pr and edit-pr etc. all work directly against the 
database directory hierarchy and not through the network daemon. What is 
failing here is the gnatsd daemon which serves requests from interfaces 
such as Gnatsweb. A couple of things you should make sure of:
- Did you restart inetd after adding the gnatsd entry?
- Are you certain that gnatsd is located in /usr/lib/gnats/gnatsd?
- Did you add the 'support' entry in the /etc/services file?
- Did you say USER or USERNAME to 'make test'? The correct parameter is 
USERNAME.
- The USERNAME and PASSWORD options refer to a valid password/username 
combination from the gnatsd.access file of your database. Create suc a 
username password combination and try again.

If you are still unable to connect after doing these things, you should 
send the exact output from a telnet connection attempt to this mailing list.

Hope this helps,

Yngve Svendsen
Gnatsweb maintainer