Hi!
We are using the linux version of linphonec to connect to an existing asterisk through a web interface.
The agent is put in a queue using a dial command from a web login for the asterisk.
The agent is limited to incoming calls only sent by the asterisk as soon as the agent is marked free in the system.
After a call transfer (to another department) the agent gets disconnected because of a hangup command being issued (this might be the default behavior for transfer in the latest version).
In previous versions the transfer command did not issue the hangup automatically.
Is it possible to make a call transfer without issuing the hangup command so the agent stays connected?
If this is not possible, has anyone suggested any workaround for such situation?