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[MSN Hotmail]

This is an auto-generated response designed to answer your question as quickly 
as possible. Please note that you will not receive a reply if you respond 
directly to this message. We hope the directions below answer your question. If 
after following the directions your problem is still unresolved, please click 
the link to the Hotmail Customer Support form at the end of this message to 
submit your issue and a Customer Support Representative will help you.



>>>>Outlook 2002 in Microsoft Office XP

Before you read our tips on Outlook Express below, did you know that MSN 
Hotmail now works great with Outlook 2002?  

>>> To set up MSN Hotmail with Outlook 2002

1.  On the "Tools" menu, click "E-Mail Accounts".
2.  Under "E-mail", click "Add a new e-mail account", and then click "Next". 
3.  Follow the instructions and be sure to select "HTTP" under "Server Type".

For more information about the great features of Microsoft Outlook 2002 
including how to get additional support for Outlook, go to:
    http://www.microsoft.com/office/worldwide.htm


>>>>Outlook Express
We realize that this e-mail message is lengthy, but please read the entire 
message below because the answer to your question may be included.

Within this message is information on:

  I. How to Get Started with Hotmail Offline
 II. How to Synchronize your Hotmail Account with Outlook Express
III. How to Send a Message in Outlook Express
 IV. How to Use Outlook Express to Save Messages on your Computer's Hard Disk 
Drive
  V. How to Remove your Hotmail Account from Outlook Express
 VI. Still Didn't Solve Your Problem?


*************************
I. How to Get Started with Hotmail Offline

>>> To get started with Hotmail Offline

1.  In Outlook Express, on the "Tools" menu, click "Accounts".
2.  In the "Internet Accounts" dialog box, click the "Add" button.
3.  Click "Mail" to open the Internet Connection Wizard, and then follow the 
instructions to configure your existing Hotmail account. You need only your 
Hotmail sign-in name and password.


*************************
II. How to Synchronize your Hotmail Account with Outlook Express

With Hotmail Offline, you can synchronize Hotmail and Outlook Express to keep 
the messages on your hard disk drive and your online account coordinated and up 
to date. If you change your Hotmail account through Outlook Express (move 
messages, create or delete folders, or compose a new message), these changes 
appear in both programs. With synchronization, Outlook Express downloads new 
messages from your Hotmail account to Outlook Express.


*************************
III. How to Send a Message in Outlook Express

>>> To send a message in Outlook Express

1.  In the Outlook Express folders list, click your Hotmail Inbox.
2.  On the toolbar, click the "New Mail" button.
3.  In the "To" or "Cc" boxes, type the e-mail name of each recipient, 
separating names with a comma or semicolon.
4.  In the "Subject" box, type a message title.
5.  Compose your message in the text box, and then click the "Send" button.
Note: The message is not sent until you synchronize.


*************************
IV. How to use Outlook Express to Save Messages on Your Computer's Hard Disk 
Drive

You can use Outlook Express to store Hotmail messages on your computer and 
never worry about exceeding the Hotmail size limit.

>>> To archive messages from your Hotmail account to your hard disk drive

1.  In Outlook Express, under the "Local Folders" list, click "Local Folders".
2.  Click "File", point to "New", and then click "Folder".
3.  In the text box under "Folder", type a name for the new folder. Your new 
folder appears in the list under "Local Folders".
4.  Drag messages from your Hotmail Inbox in Outlook Express to the new folder.
When you follow this procedure, you are removing e-mail messages from your 
Hotmail server and moving the messages to your hard disk drive, reducing the 
size of your Hotmail account. You can now view the messages in the new Outlook 
Express folder any time you launch Outlook Express--you need not be signed in 
to Hotmail to see the messages.


*************************
V.  How to Remove your Hotmail Account from Outlook Express

You can remove your Hotmail account from Outlook Express in two ways:
  - Right-click the account and click "Remove Account".
    -or-
  - On the "Tools" menu, click "Accounts", select the Hotmail account, and 
click the "Remove" button.

Your Hotmail account is not deleted permanently. You have only removed the 
ability to read Hotmail messages offline from Outlook Express. To reconfigure 
Outlook Express to read your Hotmail messages, on the "Tools" menu, click 
"Account" and then click "Add Mail".


*************************
VI. Still Didn't Solve Your Problem?

Complete the Hotmail Customer Support request form at: 
    http://www.hotmail.msn.com/cgi-bin/dasp/ua_info.asp?pg=ar_eform&_lang=en

NOTE:  Support for Outlook Express use of Hotmail is limited.

Remember that MSN Hotmail also has comprehensive online help available--just 
click "Help" in the upper right corner.