[Top][All Lists]
[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
Re: merging tickets
From: |
Chad Walstrom |
Subject: |
Re: merging tickets |
Date: |
Wed, 07 Apr 2010 20:28:31 -0500 |
"Jeremy C. Reed" <address@hidden> wrote:
> Does GNATS offer any easy way to merge tickets?
Not really. There are ways to add fields and references to other
tickets. Carrying over recipients from one PR to another would be a
nice enhancement. You might want to consider adding a Merged-To and
Merged-From fields to your PR's.
> So discussions and contacts (email addresses) from two tickets are
> put into one ticket. The number, category, synopsis, severity,
> priority, responsible, state, class is just kept from one ticket.
>
> More important than just merging content is to allow the ticket to
> have multiple recipients, so when it changes all the recipients get
> the email. Any thoughts on that?
I believe you can add multiple recipients to the current tickets.
Chad
--
Chad Walstrom <address@hidden> http://www.wookimus.net/
assert(expired(knowledge)); /* core dump */
- merging tickets, Jeremy C. Reed, 2010/04/02
- Re: merging tickets,
Chad Walstrom <=