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merging tickets
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From: |
Jeremy C. Reed |
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Subject: |
merging tickets |
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Date: |
Fri, 2 Apr 2010 08:17:22 -0500 (CDT) |
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User-agent: |
Alpine 2.01 (NEB 1266 2009-07-14) |
Does GNATS offer any easy way to merge tickets?
So discussions and contacts (email addresses) from two tickets are put
into one ticket. The number, category, synopsis, severity, priority,
responsible, state, class is just kept from one ticket.
More important than just merging content is to allow the ticket to have
multiple recipients, so when it changes all the recipients get the
email. Any thoughts on that?
- merging tickets,
Jeremy C. Reed <=