Query and Edit on Gnats4.0-beta2 failing

[Chandra Ramesh]

Hello,

      I have installed Gnats4.0-beta2 (Gnats-3.999.2.tar.gz) and the corresponding
        web server files from the "contrib" directory. Our OS is RedHat Linux 7.3.
        Gnats is coming up. I am able to file the PRs and it is going into the database
      of the corresponding category. But there is one problem I am facing:
       
                WHen I do a "edit" or a "query" on a filed PR using web access, the page is
                shown blank. i.e., none of the entries are filled up from the database.
                What could be the problem?

                However, when I do a "query-pr" from the command prompt, it shows the
                details of the PR.

                The program edit-pr on the command prompt sent me a error mail as follows:
               
                Can't open file `¨ßB¨ßBnats/com/pqagnats/
                104461176810446151821044617285Quality/6'

                From the mail contents, the directory name seems to be corrupted.
                the path should have been /home1/gnats/com/pqagnats.

        So, please let me know how this can be solved using the web access.
       
Thanks and Regards,
Ramesh Chandra