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Re: “guix --help” should point to https://guix.gnu.org/help/


From: Ludovic Courtès
Subject: Re: “guix --help” should point to https://guix.gnu.org/help/
Date: Sun, 24 May 2020 23:10:36 +0200
User-agent: Gnus/5.13 (Gnus v5.13) Emacs/26.3 (gnu/linux)

Hi,

zimoun <address@hidden> skribis:

> On Fri, 15 May 2020 at 12:20, Ricardo Wurmus <address@hidden> wrote:
>
>>   General help using GNU software: <http://www.gnu.org/gethelp/>
>
> I have never read this.  It is not welcoming for newcomers, IMHO.
>
> First sentence: "The Free Software Foundation does not provide
> technical support." I give up.
> Second paragraph: RTFM! Well, click, click again, I give up.
> Third: Lengthy explanations... about bug report. I give up.
> Fourth: After scrolling, click, click again, I give up.
> Or click to IRC, #guix is not mentioned, I give up.
>
> If someone reaches the help they needs by this mean, they is my hero! :-)

This is harsh, maybe unnecessarily so, but still a very valid criticism
of that page.  I guess that page was created with good intentions, but
it’s pretty much useless indeed.  :-/

Probably we should work on the GNU side to make that page more useful,
but we should also definitely print the relevant Guix URL.

Ludo’.



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