bayonne-devel
[Top][All Lists]
Advanced

[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

Re: [Bayonne-devel] Record with bayonne 1.2.15 And AudioFeed Question


From: Tristan
Subject: Re: [Bayonne-devel] Record with bayonne 1.2.15 And AudioFeed Question
Date: Wed, 08 Feb 2006 17:22:17 +0100
User-agent: Mozilla Thunderbird 1.0.7-1.1.fc4 (X11/20050929)

Hi,

Seems like i have trouble using join %thesessionidtojoin record=%myfile
( maybe I have to use %session.parent instead of an other var ? )


Looking at /var/lib/bayonne, I see the files i'm trying to record but their size is very often 65kB or not a lot more
and the record is 10-15s instead of the 10min+ it is supposed to be...

Am I missing something to get it work ?

The sound is also very noisy and I'm not sure to hear the two person on the phone ...

Is it limited to 1 record for all lines I have or does it have some limitation I can't see ?

Do you think I can record the two ends of a join and share it with multiple listener ?

Thanks in advance!

Tristan

Julien Chavanton wrote:

You will not be able to do a duplex recording with record command; it
will only record the audio you are receiving on the channel binded to
the script.

Fortunatly you can achieve this by doing a join record.
join %session.parent record=%recfile


This is probably not a limitation for what you are doing, but you can
not use the voice resource to play audio while you are recording but
there is another alternative for doing this.

Julien


-----Original Message-----
From: address@hidden
[mailto:address@hidden
g] On Behalf Of Tristan
Sent: January 18, 2006 11:41 AM
To: address@hidden
Subject: [Bayonne-devel] Record with bayonne 1.2.15

Hi,

I write because I have some troubles with the record command in
ccscript.

I need to record conversation that customers have with our technical support.

I use dialogic cards ( D120JCT and D41E to do outgoing calls to the technical support and incoming calls are taken on a D300 PCI ). The join works like a charm but with the command wait timeout=10s record="/path/to/myfile" I only record the technical support answer but can't record the customer voice.

I tried with join record="afile" but nothing happens.

Searched the manual but don't found anything relevant.

Has someone an idea please on how to do it or is it impossible ?

The point is that it was working flawless with the same hardware with an

other IVR soft ( GAP for those who heard about it ), but GAP is not as good as bayonne for my production needs.

Thanks in advance for help !

Cheers


_______________________________________________
Bayonne-devel mailing list
address@hidden
http://lists.gnu.org/mailman/listinfo/bayonne-devel





reply via email to

[Prev in Thread] Current Thread [Next in Thread]