Re: FW: [No Reply] False Positive submission (195928)

[Nicholas Jankowski]

Please always copy the help list.

On Tue, Mar 3, 2020, 2:05 AM Stephane Guillou <address@hidden> wrote:

FYI, response from Symantec shortly after submitting the dll today.

Cheers

---
Stéphane Guillou (he/him) –
   Technology trainer (Library)
   UQ Ally Network member | Green Office representative
The University of Queensland | St Lucia | QLD 4072 Australia
p: (+61) 7 344 32705 | m: (+61) 4 68 37 37 48 | @: address@hidden

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-----Original Message-----
From: address@hidden <address@hidden>
Sent: Tuesday, 3 March 2020 4:27 PM
To: Stephane Guillou <address@hidden>
Subject: [No Reply] False Positive submission (195928)

In relation to submission 195928.

Upon further analysis and investigation we have verified your submission and, as such, the detection(s) for the following file(s) will be removed from our products:

    File name: libsqlite3-0.dll
    MD5: 699A782FC1BD6BF6450BB720AE5ED901
    SHA256: E1656CDB03908796A9C90EB7409CA44F8E859AB73F44A498CADC68C00A3B5FF8
    Note: Whitelisting is available by downloading a RAPID RELEASE indicated in the Further Information section below or via the next Live Update Further Information:
Required RAPID RELEASE sequence >= 205038

The latest Rapid Release definitions are available here: https://definitions.symantec.com/defs/download
To check the current sequence number of the Rapid Release definition: https://www.symantec.com/security_response/definitions/rapidrelease
More information on Rapid Release definitions can be found: https://support.symantec.com/en_US/article.TECH103326.html

If detection persists, please contact support:
* Norton: https://support.norton.com/sp/en/us/home/current/info
* SEP: https://support.symantec.com/en_US/endpoint-protection.54619.html

Decisions made by Symantec are subject to change if alterations to the Software are made over time or as classification criteria and/or the policy employed by Symantec changes over time to address the evolving landscape.

For more information on best practices to reduce false positives:
https://www.symantec.com/content/en/us/enterprise/white_papers/b-to_increase_downloads-instill_trust_first_WP.en-us.pdf


Sincerely,
Symantec Security Response
https://www.symantec.com/security-center

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