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Re: Octave 5.1 and 5.2 crashing on Windows 10


From: John Frain
Subject: Re: Octave 5.1 and 5.2 crashing on Windows 10
Date: Sat, 29 Feb 2020 22:30:54 +0000


J


On Fri, 28 Feb 2020 at 22:01, Torsten Lilge <address@hidden> wrote:
On Fri, 2020-02-28 at 21:51 +0000, John Frain wrote:
>
> On Fri, 28 Feb 2020 at 03:28, Kai Torben Ohlhus <address@hidden>
> wrote:
> > On 2/28/20 7:19 AM, John Frain wrote:
> > > Has any other user detected the following problem or perhaps know
> > of a
> > > solution?   
> > >
> > > I am running Windows 10 1909 64-bit.
> > >
> > > I have been using Octave in Windows (and Linux) for many years
> > with
> > > great success.  When I tried to start octave 5.1 using the a white
> > > screen appeared with the octave icon and the word octave on the
> > top
> > > left-hand corner of the screen and it crashed immediately. the cli
> > > version continued to work. 
> > >
> > > I decided to update to 5.2 and downloaded
> > > octave-5.2.0_1-w64-installer.exe and installed. When the install
> > was
> > > finished the readme was displayed but the gui version of octave
> > did not
> > > start or had crashed before I closed the readme file. The
> > cli version of
> > > octave worked as expected
> > >
> > > I have since installed today's windows update - previous updates
> > had
> > > been installed.  I have uninstalled both versions of octave and
> > > reinstalled 5.2.  (5.2 several times).
> > >
> > > There are a lot of applications on this PC e.g. R, Rstudio,
> > Maxima,
> > > Libre Office, Gretl, Texstudio, Tex-Live, Anaconda,  etc. etc.
> > All of
> > > these work perfectly.  Any of the versions of the octave program
> > when
> > > run in a console window with or without gui or force-gui options
> > default
> > > to the cli version.  Emacs octave mode works fine.
> > >
> > > The windows event viewer gives the following error message.  It is
> > > strange that octave alone picks out the problem with the
> > dntdll.dll file.
> > >
> > > Faulting application name: octave-gui.exe, version: 0.0.0.0, time
> > stamp:
> > > 0x00000000
> > > Faulting module name: ntdll.dll, version: 10.0.18362.657, time
> > stamp:
> > > 0x64d10ee0
> > > Exception code: 0xc0000374
> > > Fault offset: 0x00000000000f92a9
> > > Faulting process id: 0x22ac
> > > Faulting application start time: 0x01d5ed84236f5f57
> > > Faulting application path:
> > C:\Octave\OCTAVE~2.0\mingw64\bin\octave-gui.exe
> > > Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
> > > Report Id: 4f945789-a789-4d34-8dc9-45ec135e357e
> > > Faulting package full name:
> > > Faulting package-relative application ID:
> > >
> > > John C Frain, Ph.D.
> > >
> > > Economics Department             3 Aranleigh Park
> > > Trinity College Dublin                 Rathfarnham
> > > College Green                           Dublin 14
> > > Dublin 2                                    Ireland
> > > Ireland
> > > www.tcd.ie/Economics/staff/frainj/home.htm
> > > <http://www.tcd.ie/Economics/staff/frainj/home.htm>
> > > mailto:address@hidden <mailto:address@hidden>
> > > mailto:address@hidden <mailto:address@hidden>
> > >
> > >
> >
> > Did you use Octave 5.1 GUI until that day when you saw a white
> > screen
> > only?  Or did you use an older version of Octave before?
> >
> >
>
> I think that Octave 5.1 was running on the PC some weeks ago. 
> I have again uninstalled Octave, deleted the folder and reinstalled
> Octave. but this does not solve the problem.
> If I delete the folder and start the desktop octave icon I get
>    1. the welcome to octave screen,
>    2. The Community News screen
>    3 The Enjoy screen,
> Next, a plain white screen in the upper left-hand corner of the screen
> which vanishes very quickly and octave does not now start.
>
> I have in the last few minutes tried to start Octave gui from the
> desktop icon about 20 times.  On two occasions the gui appeared and
> almost immediately crashed.  On the remaining occasions, just the
> blank screen appeared with a suggestion of a flicker on a few
> occasions.  Is it possible that the gui is starting and closing before
> it can be read on the screen?
>
> I have run dism and SFC/scannow to check system files and no corrupt
> system files were found.
>
> I have installed Scite 4.3.0 (scintilla based editor) and it runs ok.
>
>  I suspect that either the Windows 10 update to 1909 or some other
> update that I have installed may have caused some kind of conflict. It
> would be interesting to hear if other users of windows 10 1909 with
> current updates have or have not encountered problems.

> > An often occurring problem are stale config files, when having
> > installed
> > older versions of Octave on the same MS Windows system before.
> >
> > Did you try to remove the folder
> >
> >    C:\Users\YOUR_USER_NAME\.config\octave
> >
> > before starting Octave?
> >
> > HTH,
> > Kai

When you see the welcome screen, the old config files where definitely
removed. Do you have some special commands in .octaverc?

Torsten


A great thank you to all who have made suggestions.  I have tried 4.0, 4.4.1, 5.1 and 5.5, some of the zip files, with and without my .octaverc  file and the GUI fails to appear or crashes immediately in all cases.  I have installed 5.2 on another laptop which I first updated to have the same version of Windows 10 and Windows updates as mine.  Octave 5.2 works on that machine.  Thus it is likely that the problem is caused by some conflict with some other software or hardware on my laptop.  I can run flatpak octave 5.2 or octave 4.2 on mint 19.3 on another PC.   On my Windows 10 PC, the CLI version worked in all installs.  I can, therefore, use CLI mode in Windows 10 or Octave mode in Emacs which also works.

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