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From: | Doursenaud , Raphaël |
Subject: | Re: [Dolibarr-user] credit note / cancellation to Suppliers? |
Date: | Thu, 21 Aug 2014 16:50:20 +0200 |
Hi again,
Recently we bought something with prepayment. I entered an order, created the invoice, paid, and did the bank transaction.
So far so good.
But after a few days the supplier told us he is unable to deliver and we'll get our money back (which happened).
Now I need to do a formal cancellation of the supplier's invoice with a new financial transaction to clean up, but I don't find any option to do so - where is it or how is this meant to be done?
A side question would be handling of credit at a supplier. Last month an invoice was charged twice, and we agreed to set it up with their next invoice.
Seemlingly I can't do so also. I made a "dummy invoice" now to have balances in sync with the bank account, but I will have to remember it and reopen/correct this invoice to be the next "real" one...? :(
BR
Torsten
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