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From: | Torsten Appelhagen |
Subject: | [Dolibarr-user] credit note / cancellation to Suppliers? |
Date: | Thu, 21 Aug 2014 16:44:23 +0200 |
User-agent: | Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.0 |
Hi again,Recently we bought something with prepayment. I entered an order, created the invoice, paid, and did the bank transaction.
So far so good.But after a few days the supplier told us he is unable to deliver and we'll get our money back (which happened).
Now I need to do a formal cancellation of the supplier's invoice with a new financial transaction to clean up, but I don't find any option to do so - where is it or how is this meant to be done?
A side question would be handling of credit at a supplier. Last month an invoice was charged twice, and we agreed to set it up with their next invoice. Seemlingly I can't do so also. I made a "dummy invoice" now to have balances in sync with the bank account, but I will have to remember it and reopen/correct this invoice to be the next "real" one...? :(
BR Torsten
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