[sr #110299] minor typo submits unfinished bug report

[Ineiev]

Follow-up Comment #9, sr #110299 (project administration):


> > Why impossible?
> 
> Because even a manager cannot remove a ticket from the system.  It can only
be closed.  But you raise a valid point: my terminology was ambiguous--the
typo can be _corrected_, but it can't be _undone_, so I should have used the
latter term to make that clearer.

Now I don't understand why anything like this should be 'undone'.

> > I just re-submit correctly, noting that the previous one was
> > wrong, and tracker manager closes the erroneous item as duplicate.
> 
> The word "just" is doing an awful lot of work in that sentence.  If a single
mistyped key requires an explanation from the offending user

Well, the user isn't required to explain anything: tracker managers are
intelligent enough to understand such things without explanation.

> and action on the part of a manager, there's a pretty serious design flaw.

Not at all; such items show up quite rarely, and it would be great if the
substantial work on the reported issue typically were as little as this.

> This was the point of my search-box example...

I agree this is different.  I disagree it's crucially different.

> Even on my parents' ancient typewriter, where a typo meant breaking out the
correction paper, correcting a single mistyped key was less work than this. 
I'd like to think a 2020s web site can improve upon the performance of a 1970s
typewriter.

I'm sure you are exaggerating.  In 70s, many typewriter users had no access to
correction paper at all.


    _______________________________________________________

Reply to this item at:

  <https://savannah.nongnu.org/support/?110299>

_______________________________________________
Message sent via Savannah
https://savannah.nongnu.org/