[Savannah-help-public] [sr #107049] INVALID.NOREPLY reply address in trackers is counter-intuitive

[Joerg Wunsch]

URL:
  <http://savannah.gnu.org/support/?107049>

                 Summary: INVALID.NOREPLY reply address in trackers is
counter-intuitive
                 Project: Savannah Administration
            Submitted by: joerg_wunsch
            Submitted on: Mon 05 Oct 2009 06:23:10 AM CEST
                Category: Trackers (bugs, support, tasks...)
                Priority: 5 - Normal
                Severity: 3 - Normal
                  Status: None
             Assigned to: None
        Originator Email: 
        Operating System: None
             Open/Closed: Open
         Discussion Lock: Any

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Details:

After setting a tracker item to "Need Info", I did not
get any followup from the originator.

When asking again, and telling I eventually have to close
the tracker, I got an insulting response by private email,
indicating that he apparently did write a reply by email,
but his reply got lost due to the "INVALID.NOREPLY" address
that is used as a From address within a tracker.

I suggest adding a "Reply-To" field that is set to the
mailinglist address the tracker is being sent to anyway.




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