[phpGroupWare-users] Re: phpgroupware

[Chris Weiss]

On 2/5/07, address@hidden <address@hidden> wrote:
> I am having a problem. When I try to install phpgroupware, firstly I
> have a message up top in red saying  lang_cookies_must_be_enabled.
> Secondly, once I save the header.inc.php click continue, login it just
> returns me to the header creation page.
>
> I note that your forum is absolutely full of the same question without
> any response from you. So I don't exactly expect a response to my email.
> But why don't you at least do the decent thing and reply to at least one
> forum post with the solution, you lazy-assed son of a bitch
>
> Best wishes
> Tom

Tom, you know, my first reaction was to just delete this email because
I don't normally respond to assholes.  I have no idea why you think
picking a random person and insulting them will get you anything
special.  I do this for free in my spare time.  If you want priority,
personalized, support then find a local php coder and pay for it.

But then I though, "hey, maybe something is wrong with the forum email
system" so I checked.    A search for "lang_cookies_must_be_enabled"
or "lang cookies must be enabled" returns no results at all.  I also
check the posts with no replies, and scanned the subjects for the last
2 months there is no mention of anyone with this problem at all.

So, Tom, how about actually making a forum post, or posting to the
users email list, or referencing these posts we have failed to answer,
or details of your install, things you have tried, maybe some facts
and evidence of them?  You also should read this
http://www.catb.org/~esr/faqs/smart-questions.html if you plan on
trying to get free support for ANY Free Software project.  According
to it, your actions so far make you "likely to be ignored, or written
off as a loser".  Guess you won the lottery today because I didn't
ignore you or write you off a looser.

I also CC'd the users list so you can easily reply to it making it
possible to track and solve the problem.