[Phpgroupware-users] Trouble Ticket System problem

[Adam Kennedy]

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Whenever the TTS tries to send an email, I get an error of:

Your message could not be sent!
The mail server returned:
err_code: '501';
err_msg: 'Bad address syntax ';
err_desc: ''.

To go back to the tts index, click here



I threw Postfix into debug mode, and made another ticket. This is the
output from postfix.


Jul 28 10:18:45 refs1 postfix/smtpd[2425]: connect from localhost[127.0.0.1]
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: match_hostname: localhost ~?
127.0.0.1/32
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: match_hostaddr: 127.0.0.1 ~?
127.0.0.1/32
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: > localhost[127.0.0.1]: 220
refs1.resc.k12.in.us ESMTP Postfix
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: watchdog_pat: 0x8091d20
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: < localhost[127.0.0.1]: HELO
refs1.resc.k12.in.us
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: > localhost[127.0.0.1]: 250
refs1.resc.k12.in.us
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: watchdog_pat: 0x8091d20
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: < localhost[127.0.0.1]: MAIL
FROM:<>
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: extract_addr: input: <>
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: smtpd_check_addr: addr=
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: extract_addr: result:
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: fsspace: .: block size 4096,
blocks free 7216730
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: smtpd_check_size: blocks 4096
avail 7216730 min_free 0 msg_size_limit 10240000
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: > localhost[127.0.0.1]: 250 Ok
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: watchdog_pat: 0x8091d20
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: < localhost[127.0.0.1]: RCPT
TO:<>
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: extract_addr: input: <>
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: warning: Illegal address
syntax from localhost[127.0.0.1] in RCPT command:
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: extract_addr: result:
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: > localhost[127.0.0.1]: 501
Bad address syntax
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: watchdog_pat: 0x8091d20
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: smtp_get: EOF
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: match_hostname: localhost ~?
127.0.0.1/32
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: match_hostaddr: 127.0.0.1 ~?
127.0.0.1/32
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: lost connection after RCPT
from localhost[127.0.0.1]
Jul 28 10:18:45 refs1 postfix/smtpd[2425]: disconnect from
localhost[127.0.0.1]


To me it looks like phpgroupware doesn't know the email address for my
username. That's weird because I setup the mail module to have the site
domain. Did I miss something somewhere?

- --
Northern Indiana ESC
Adam Kennedy - address@hidden
Linux Specialist / Network Administrator
Phone: (574) 254-0111 x113
Toll Free: 800-326-5642
Fax: (574) 254-0148
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