Re: [Phpgroupware-users] Communication Manager

[Dave Hall]

Hi James,

Sounds like you are after a proper CRM app.  I have something on the go
for this.  Will keep people updated as things progress.

Cheers

Dave


On Wed, 2005-06-01 at 04:29 +0200, James Mohr wrote:
> Hi All!
> 
> I am looking for a feature/add-on that manages communication, particularly in 
> regard to project management. This would have the ability to set specific 
> categories, timestamps, subject, details, and so forth.
> 
> For example, I send an email to someone working on a project, I create an 
> entry:
> Subject: email to Dan about the new job X in project Y
> Details: What does he think? Any suggestions.
> 
> Subject: Reply from Dan about the new job X in project Y
> Details: His suggestions....
> 
> It would be great to be able integrate this into the project management to 
> keep track of things. Perhaps you could have seperate entries for the 
> projects and jobs. However, I would be happy with a stand-alone module.
> 
> I was thinking of possibly along the lines of the trouble tickets, where you 
> have a history of each ticket. There is no seperation between subject and 
> details, but I'm not picky. I am just looking for a an easy way to manage the 
> communication. 
> 
> Regards,
> 
> jimmo
-- 
Dave Hall (aka skwashd)
API Coordinator
phpGroupWare
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