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[Phpgroupware-users] Request for comments

From: Drago Bokal
Subject: [Phpgroupware-users] Request for comments
Date: Wed, 10 Sep 2003 10:44:54 +0200


I am interested in upgrading the Trouble Ticket System application,
that I saw was part of the phpGroupware (where it was removed in
the 0.9.14 release) and is now part of eGroupware. My inquiries
about this app yielded no reply, so I am addressing the communities
of both projects directly.

The upgrade of TTS would consist in enabling TTS to support an
arbitrary High Level Petri Net for handling the tickets: the Petri Net
would be described in the data model and tickets would travel
around it as tokens using the available states and transitions.

At I've prepared brief
specifications of the upgrade. I am interested in any comments,
ideas, proposals etc. regarding this upgrade.

I expect to have the prototype of the upgrade ready by the end of

Best regards,
Drago Bokal

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