[Phpgroupware-tracker] [bugs #8829] showing email on main screen causes problems

[Dave Hall]

This mail is an automated notification from the bugs tracker
 of the project: phpGroupWare.

/**************************************************************************/
[bugs #8829] Latest Modifications:

Changes by: 
                Dave Hall <address@hidden>
'Date: 
                Thu 07/15/2004 at 03:52 (Australia/Melbourne)

------------------ Additional Follow-up Comments ----------------------------
I don't have IE or win here to test on ... but I tried the test case on moz and 
firefox, non issue.  I suspect that IE is mangling something when using the 
back button.

Maybe try a cvs update just in case






/**************************************************************************/
[bugs #8829] Full Item Snapshot:

URL: <http://savannah.gnu.org/bugs/?func=detailitem&item_id=8829>
Project: phpGroupWare
Submitted by: 0
On: Fri 05/07/2004 at 01:28

Category:  API - phpGWapi
Item Group:  0.9.16.000 release
Severity:  5 - Average
Priority:  5 - Normal
Resolution:  None
Assigned to:  skwashd
Status:  Open
Component Version:  None
Platform Version:  GNU/Linux - Mandrake
Reproducibility:  Every Time


Summary:  showing email on main screen causes problems

Original Submission:  I don't know the technical reasons, but I checked the 
"Show new messages on main screen" option and now the email shows on the main 
screen, but nothing else works.  When I click on any nav link down the side the 
browser tries to load the page but it just hangs indefinitely.  I have logged 
out and logged back in several times, closed the browser and restarted, but I 
still can't get past the main screen. 

I logged in as a different user and everything is fine, but when I log in as me 
I can't leave the main screen.

My email is address@hidden  Thanks.

Follow-up Comments
------------------


-------------------------------------------------------
Date: Thu 07/15/2004 at 03:52       By: skwashd
I don't have IE or win here to test on ... but I tried the test case on moz and 
firefox, non issue.  I suspect that IE is mangling something when using the 
back button.

Maybe try a cvs update just in case

-------------------------------------------------------
Date: Fri 05/28/2004 at 19:37       By: None
Not sure if this is helpful or not, but I turned on the debug logging and 
repeated my issue.  Following is the log output:

Time LoginID Module Severity File Line  Log Message 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: LEAVING 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: $acctnum: [0] ; 
create_email_preferences: $prefs[email] 
05/28/2004 - 11:00:55 tessa email debug  0  * $evaled: 
05/28/2004 - 11:00:55 tessa email debug  0  * $code: 
05/28/2004 - 11:00:55 tessa email debug  0  * handle "GLOBALS" set_proc: 
05/28/2004 - 11:00:55 tessa email debug  0  * set_proc=[a:2:] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[29] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][mail_folder] = [] 
05/28/2004 - 11:00:55 tessa email debug  0  * $evaled: 
05/28/2004 - 11:00:55 tessa email debug  0  * $code: 
05/28/2004 - 11:00:55 tessa email debug  0  * handle "GLOBALS" set_proc: 
05/28/2004 - 11:00:55 tessa email debug  0  * set_proc=[a:2:] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[28] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][imap_server_type] = 
[] 
05/28/2004 - 11:00:55 tessa email debug  0  * $evaled: 
05/28/2004 - 11:00:55 tessa email debug  0  * $code: 
05/28/2004 - 11:00:55 tessa email debug  0  * handle "GLOBALS" set_proc: 
05/28/2004 - 11:00:55 tessa email debug  0  * set_proc=[a:2:] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[27] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][mail_server_type] = 
[] 
05/28/2004 - 11:00:55 tessa email debug  0  * $evaled: 
05/28/2004 - 11:00:55 tessa email debug  0  * $code: 
05/28/2004 - 11:00:55 tessa email debug  0  * handle "GLOBALS" set_proc: 
05/28/2004 - 11:00:55 tessa email debug  0  * set_proc=[a:2:] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[26] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][mail_server] = [] 
05/28/2004 - 11:00:55 tessa email debug  0  * $evaled: 
05/28/2004 - 11:00:55 tessa email debug  0  * $code: 
05/28/2004 - 11:00:55 tessa email debug  0  * handle "function" set_proc: 
05/28/2004 - 11:00:55 tessa email debug  0  * set_proc=[a:2:] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[25] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][address] = [] 
05/28/2004 - 11:00:55 tessa email debug  0  * handle "init_no_fill" set_proc: 
05/28/2004 - 11:00:55 tessa email debug  0  * set_proc=[a:1:] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[24] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][passwd] = [] 
05/28/2004 - 11:00:55 tessa email debug  0  * $evaled: 
05/28/2004 - 11:00:55 tessa email debug  0  * $code: 
05/28/2004 - 11:00:55 tessa email debug  0  * handle "function" set_proc: 
05/28/2004 - 11:00:55 tessa email debug  0  * set_proc=[a:2:] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[23] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][userid] = [] 
05/28/2004 - 11:00:55 tessa email debug  0  * handle "set_or_not" set_proc: 
05/28/2004 - 11:00:55 tessa email debug  0  * set_proc=[a:2:] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[22] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][use_custom_settings] 
= [] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[21] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][show_foldersize] = 
[True] 
05/28/2004 - 11:00:55 tessa email debug  0  * handle "set_or_not" set_proc: 
05/28/2004 - 11:00:55 tessa email debug  0  * set_proc=[a:2:] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[20] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][newmsg_combobox] = [] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[19] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for 
$prefs[email][js_addressbook_screensize] = [700] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[18] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][addressbook_choice] = 
[orig] 
05/28/2004 - 11:00:55 tessa email debug  0  * handle "set_or_not" set_proc: 
05/28/2004 - 11:00:55 tessa email debug  0  * set_proc=[a:2:] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[17] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][fwd_inline_text] = [] 
05/28/2004 - 11:00:55 tessa email debug  0  * handle "set_or_not" set_proc: 
05/28/2004 - 11:00:55 tessa email debug  0  * set_proc=[a:2:] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[16] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][enable_utf7] = [] 
05/28/2004 - 11:00:55 tessa email debug  0  * handle "set_or_not" set_proc: 
05/28/2004 - 11:00:55 tessa email debug  0  * set_proc=[a:2:] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[15] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][cache_data] = [] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[14] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][sent_folder_name] = 
[Sent] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[13] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][use_sent_folder] = 
[True] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[12] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][trash_folder_name] = 
[Trash] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[11] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][use_trash_folder] = 
[True] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[10] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][mainscreen_showmail] 
= [True] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[9] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][show_addresses] = 
[From] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[8] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][button_type] = [both] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[7] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][icon_size] = [16] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[6] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][icon_theme] = [evo] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[5] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][layout] = [2] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[4] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][default_sorting] = 
[new_old] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[3] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][email_sig] = 
[---------------------------------------------- Tessa Johnson FINOWEN Director 
of Marketing Lebanon, NH 03766 address@hidden www.finowen.com Local: 
603-881-5969 Toll-free: 866-FINOWEN 
---------------------------------------------- ] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[2] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][fullname] = [Tessa 
Johnson] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[1] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][account_name] = 
[Tessa Johnson] 
05/28/2004 - 11:00:55 tessa email debug  0  * handle "set_or_not" set_proc: 
05/28/2004 - 11:00:55 tessa email debug  0  * set_proc=[a:2:] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std/cust_prefs $this_avail_pref[0] dump: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: value from DB for $prefs[email][ex_account_enabled] = 
[] 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: std AND cust arrays combined: 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: $acctnum: [0] ; raw $this->data dump 
05/28/2004 - 11:00:55 tessa email debug  0  class.preferences: 
create_email_preferences: ENTERING
 
05/28/2004 - 11:00:54 tessa home debug  0  Contact Repository: 
05/28/2004 - 11:00:54 tessa home debug  0  datetime::datetime::gmtnow 
05/28/2004 - 11:00:49 tessa admin debug  0  datetime::datetime::gmtnow 
05/28/2004 - 11:00:49 tessa home debug  0  Contact Repository: 
05/28/2004 - 11:00:49 tessa home debug  0  datetime::datetime::gmtnow 


-------------------------------------------------------
Date: Sat 05/22/2004 at 03:25       By: None
Server: 
Apache version 2.0.47-6.3.92mdk (Apache2)
PHP version 4.3.2

Client: 
Windows XP Pro (Version 2002, Service Pack 1)
Internet Explorer 6.0.2800.1106.xpsp2.030422.1633
Mozilla 1.6 (Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) 
Gecko/20040113)

-------------------------------------------------------
Date: Fri 05/21/2004 at 02:48       By: skwashd
Hmmmm ... this is strange.

Can you please provide the following information:
OS/distro/version
PHP version
Apache/IIS and version

-------------------------------------------------------
Date: Mon 05/17/2004 at 22:30       By: None
I discovered another instance of (probably) the same problem.

-> I logged in
-> got the main screen
-> typed in a different URL (to a different server)
-> went to that other page successfully
-> clicked the Back button
-> browser continually tries to load the page until it fails (as it does when I 
try to go to another page on the groupware site).  

Hope that helps!

Thanks,
Tessa

-------------------------------------------------------
Date: Mon 05/17/2004 at 22:27       By: None
Hey, sorry it's taken so long to get back to you!  My sys admin did as you said 
below and it still isn't working.  Other ideas?

Thanks,
Tessa

-------------------------------------------------------
Date: Tue 05/11/2004 at 04:31       By: skwashd
Try this:
Log in to the database - or use php*admin
Run this SQL:
DELETE FROM phpgw_config
        WHERE config_app = 'phpgwapi'
        AND config_name = 'sessions_checkip';

-------------------------------------------------------
Date: Sun 05/09/2004 at 22:02       By: None
My sys admin says:
Apache on Palin is version 2.0.47-6.3.92mdk (Apache2) and PHP is version 4.3.2. 
 The actual PRM files installed are: apache2-2.0.47-6.3.92mdk.rpm 
php-xmlrpc-4.3.2-3mdk php-dba_bundle-4.3.2-4mdk php-pear-4.3.2-3mdk 
php-ini-4.3.3-1mdk php-cli-4.3.3-2mdk php-ldap-4.3.2-3mdk php-imap-4.3.2-3mdk 
php-cgi-4.3.3-2mdk php-gd-4.3.2-4mdk php-readline-4.3.2-3mdk 
php-manual-en-4.3.3-1mdk php-domxml-4.3.2-3mdk php-tclink-4.3.2_3.3.1-15mdk 
libphp_common432-4.3.3-2mdk php-mysql-4.3.2-3mdk php-rrdtool-4.3.3_1.0.45-1mdk 
apache2-mod_php-2.0.47_4.3.2-2mdk php-xml-4.3.2-3mdk

I'm running WinXP Professionl SP1 and Internet Explorer 6.0.2800 (I know, I 
know).

Thanks,
Tessa

-------------------------------------------------------
Date: Sat 05/08/2004 at 22:31       By: skwashd
What browser?  What version of php and apache? Which OS/distro/version?

This information will help us diganose the problem.




CC List
-------

CC Address                          | Comment
------------------------------------+-----------------------------
tessa --AT-- finowen --DOT-- com    | submitter









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