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[Phpgroupware-tracker] [support #101030] How to delete a Trouble Ticket?


From: Dr. Christian Böttger
Subject: [Phpgroupware-tracker] [support #101030] How to delete a Trouble Ticket?
Date: Fri, 26 Mar 2004 15:48:29 -0500
User-agent: Mozilla/5.0 (X11; U; Linux i686; de-AT; rv:1.6) Gecko/20040113

This mail is an automated notification from the support tracker
 of the project: phpGroupWare.

/**************************************************************************/
[support #101030] Latest Modifications:

Changes by: 
                Dr. Christian Böttger <address@hidden>
'Date: 
                Fri 03/26/04 at 20:48 (Europe/Berlin)

            What     | Removed                   | Added
---------------------------------------------------------------------------
          Resolution | None                      | Wont Fix


------------------ Additional Follow-up Comments ----------------------------
well, the logic behind a tracker like TTS forbids to delete tracker items. They 
can be closed, marked as invalid or outdated, but they can never be deleted.

so: it works as intended








/**************************************************************************/
[support #101030] Full Item Snapshot:

URL: <http://savannah.gnu.org/support/?func=detailitem&item_id=101030>
Project: phpGroupWare
Submitted by: Arthur L. Mandalho
On: Fri 06/28/02 at 15:05

Category:  Feature Request
Priority:  3 - Low
Severity:  3 - Ordinary
Resolution:  Wont Fix
Assigned to:  lpiepho
Originator Email:  
Status:  Open


Summary:  How to delete a Trouble Ticket?

Original Submission:  
Hello all!

I can not found how to delete a Trouble Ticket.
Can someone help me?

Thanks in advance...

Follow-up Comments
------------------


-------------------------------------------------------
Date: Fri 03/26/04 at 20:48         By: cboettger
well, the logic behind a tracker like TTS forbids to delete tracker items. They 
can be closed, marked as invalid or outdated, but they can never be deleted.

so: it works as intended



-------------------------------------------------------
Date: Tue 02/10/04 at 06:19         By: jengo
Tickets presently aren't deleted, you just close them.  Adding a ACL option to 
allow certain users to delete tickets is always an option.  The current TTS 
badly needs a rewrite, its very sloppy.












For detailed info, follow this link:
<http://savannah.gnu.org/support/?func=detailitem&item_id=101030>

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