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Re: [Linphone-users] Problem with USB C headset microphone recognition


From: Peio Rigaux
Subject: Re: [Linphone-users] Problem with USB C headset microphone recognition
Date: Fri, 11 Mar 2022 17:39:21 +0100
User-agent: Mozilla/5.0 (X11; Linux x86_64; rv:91.0) Gecko/20100101 Thunderbird/91.3.0

Hello Louis.

As asked in the mailing list homepage, before going any further, could you please share your logs with us (or only with me if you prefer) ?

You can upload your logs by going in settings > advanced > send logs.

You would then have a generated URL that you can paste in a future email, so we can try to troubleshoot the issue.

Could you also specify the reference of the headset ?


Regards.

Peio Rigaux
Junior DevOps Engineer
Belledonne Communications, the company behind Linphone
Linphone.org

Le 11/03/2022 à 16:01, Louis Lapointe a écrit :
Hello,  Is there a special procedure to use the microphone of my USB headset instead of the realteck microphone of my laptop


image.png

THe previous screen captures the audio setting I made and if I test the microphone is not working.

However the exact same microphone works properly with other applications such as TEAM, ZOOM etc...

In fact the speakers are working fine, but not the microphone.

So when I use LINPHONE, with my USB headset my setup should be such as the following screen capture.
This means I am earring the conversation in the headset, but the microphone is my laptop microphone resulting in poor quality sound for my colleague because they are earring more environment sound

image.png

I would have appreciated to use the  USB headset for the playback device as well as for the capture device.

Best regards,

Louis Lapointe





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