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Re: [Linphone-users] Clean uninstall of Linphone from Windows 10


From: julien.fb
Subject: Re: [Linphone-users] Clean uninstall of Linphone from Windows 10
Date: Mon, 4 Oct 2021 18:08:00 +0200

Dear Simon,

You may install the latest version of Linphone for Desktop which bring a lot of 
new developments : https://www.linphone.org/snapshots/windows/app/

If you want to quit Linphone, please use the menu with the 3 horizontal bars 
icon and then choose Quit. If you use the X icon for the bar menu, it will 
simply close the window but Linphone will still be active.

Best regards,

Julien Favre-Bulle
Business Developer

-----Message d'origine-----
De : Linphone-users 
<linphone-users-bounces+julien.fb=belledonne-communications.com@nongnu.org> De 
la part de simon.edwards@integratedcomms.co.uk
Envoyé : lundi 4 octobre 2021 17:47
À : linphone-users@nongnu.org
Objet : [Linphone-users] Clean uninstall of Linphone from Windows 10

I'm getting some problems with Linphone (Desktop 4.2.5 - Qt5.14.2  Core
4.4.19) on Windows 10, in that I'm trying to change the config and tell 
Linphone to register to a different server, but it seems to want to still try 
to connect to the original server.

So, I've been trying to uninstall Linphone and re-install it, but each time I 
try, when I launch Linphone again, it has all the old config preserved, and it 
still tries to connect to the old server. It looks like its trying the newly 
configured server, but looking at a wireshark trace, I can see it's still 
trying the old one.

I have tried uninstalling, plus deleting the Linphone directory in
ProgramFiles(x86) (which was left behind by the uninstall), and I also deleted 
any keys referring to Linphone from the registry, and deleted all the temporary 
Windows files.  But reinstalling after all that still leaves a load of 
preserved configuration stuff in the app.

How can I do a complete uninstall, and remove everything that relates to 
Linphone, so I can do a totally clean install from scratch?  (Apart from 
re-installing Windows!)

Thanks

Simon

P.S. Another annoying bug is that when I quit Linphone, it still remains in 
memory doing its stuff, as you can see it in TaskManager.  Please - when we 
quit the app can we make sure the app does in fact quit?!

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