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Re: [Linphone-users] Calls to 10 digit phone number failing (User not fo


From: Trent Creekmore
Subject: Re: [Linphone-users] Calls to 10 digit phone number failing (User not found)
Date: Thu, 20 May 2021 10:09:36 -0500

 

Okay, I got it.

 

Linphone was adding a + before the call which is incorrect.

What I did was remove the 1 digit which was seemed to have been placed in there automatically. When I removed the prefix, the client started to send an unmodified SIP URI.

 

Maybe that ability should be removed for USA?

 

Thanks

 

 

 

From: Sylvain Berfini <sylvain.berfini@belledonne-communications.com>
Sent: Thursday, May 20, 2021 8:24 AM
To: linphone-users@nongnu.org; trent@lindows.org
Subject: Re: [Linphone-users] Calls to 10 digit phone number failing (User not found)

 

Hi Trent,

Your log is incomplete, please attach from the moment INVITE is sent.

Also most PBX providers use phone numbers starting with international prefix (like +33 for France).
Ensure the URI you are dialing either contains the prefix or you have configured it in your account settings.

Cheers,

Sylvain Berfini
Software Engineer @ Belledonne Communications

Le 18/05/2021 à 00:31, Trent Creekmore a écrit :

This is version 4.4.3 for Android

 

I am connected to a PBX, so I can dial all the feature codes of the PBX when I dial them.

 

However, when calling an actual phone number, I am getting “User not found” and call is never started.

 

 

Here is some of the log which says nearly the same thing:

 

 

2021-05-17 17:16:57:882 [org.linphone/linphone-android] MESSAGE [Context] Call state is [Error]

2021-05-17 17:16:57:883 [org.linphone/linphone-android] MESSAGE [Notifications Manager] Call notification notifiable is Id: 25, local identity: null, myself: null, isGrouped: false, pending intent class org.linphone.call.CallActivity

1.       2021-05-17 17:16:57:884 [org.linphone/linphone-android] WARNING [Contacts Manager] Couldn't find friend...

2021-05-17 17:16:57:885 [org.linphone/linphone-android] MESSAGE [Notifications Manager] Notifying 25

2021-05-17 17:16:57:887 [org.linphone/linphone-android] MESSAGE [Service] Destroying video overlay

2021-05-17 17:16:57:887 [org.linphone/linphone-android] MESSAGE [Manager] Call state is [Error]

2021-05-17 17:16:57:894 [org.linphone/liblinphone] MESSAGE Linphone core [0x9a40bc00] notified [call_state_changed]

2021-05-17 17:16:57:894 [org.linphone/liblinphone] MESSAGE [ToneManager] [0x804c52e4] state changed : [None, LinphoneCallError]

2021-05-17 17:16:57:894 [org.linphone/liblinphone] MESSAGE [ToneManager] stop

2021-05-17 17:16:57:894 [org.linphone/liblinphone] MESSAGE [ToneManager] nothing to stop

2021-05-17 17:16:57:894 [org.linphone/liblinphone] MESSAGE [ToneManager] [0x804c52e4] state changed : [None, LinphoneCallError]

2021-05-17 17:16:57:894 [org.linphone/liblinphone] MESSAGE [ToneManager] doStopToneToPlaySomethingElse

2021-05-17 17:16:57:894 [org.linphone/liblinphone] MESSAGE [ToneManager] doStartErrorTone [4]

2021-05-17 17:16:57:894 [org.linphone/liblinphone] MESSAGE CallSession [0x804c52e4] moving from state LinphoneCallError to LinphoneCallReleased

              2021-05-17 17:16:57:894 [org.linphone/liblinphone] MESSAGE [ToneManager] [0x804c52e4] state changed : [None, LinphoneCallReleased

 

 



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