Re: [Linphone-users] No sound either way on calls

[Znoteer]

Hi Eric,

Are the fail over rules likely to affect one client but not another?  I ask
because when I use a different VoIP app than Linphone calls work flawlessly,
good sound in both directions and ingoing and outgoing calls working no
problem.  Given that info, is it likely that fail over rules are causing
problems only for Linphone?

I looked through my provider portal.  I couldn't find anything about
configuring, or even just listing any fail over rules.  I did find the CDR,
though.  I don't really know how to interpret them "to see exactly how the
calls are being handled", however.  Perhaps the CDR info I have available to
me is not detailed enough to intrepret handling...

Thanks,

-- 
Znoteer
znoteer@mailbox.org

On Thu, Mar 25, 2021 at 01:25:48AM +0000, Eric Shields | #MassTransitHonchkrow 
wrote:
> You won't find these options in the app. You'd have to log into a provider 
> portal to view that information.
> 
> Fail over rules handle how calls are addressed if you're busy, unreachable or 
> unavailable. For most telephone users, these settings are automatically 
> configured by the carrier.
> 
> For example, in order for me to place calls to other phone numbers, I needed 
> to have outgoing caller ID enabled.
> 
> -------- Original Message --------
> On Mar 24, 2021, 4:49 PM, Znoteer wrote:
> 
> > Where will I find the fail over rules and the Call Detail Records, on the
> > phone, or with my provider? I had a look in Linphone's setting and didn't
> > see anything. What is failing over to what?
> >
> > Thanks,
> >
> > Znoteer
> >
> > On Wed, Mar 24, 2021 at 08:35:52PM +0000, Eric Shields | 
> > #MassTransitHonchkrow via Linphone-users wrote:
> >> It does.
> >>
> >> Check the fail over rules and make sure nothing is conflicting. If you 
> >> have access to a Call Detail Record, check it to see exactly how calls are 
> >> being handled.
> >>
> >> -------- Original Message --------
> >> On Mar 24, 2021, 10:09 AM, Znoteer via Linphone-users wrote:
> >>
> >> > Hello,
> >> >
> >> > I made sure the téléphone was using the same codecs as my provider. Still
> >> > the same problem (no sound), except now when someone tries to call it 
> >> > rings
> >> > busy.
> >> >
> >> > As for Do Not Disturb, I'm not sure. Under Sound in Settings, Do Not
> >> > Disturb is set to off. Under "Apps and notifications"-> Special app
> >> > access-> Do Not Disturb access, Linphone is marked as "Allowed".
> >> >
> >> > Does that sound right?
> >> >
> >> > Thanks,
> >> >
> >> > --
> >> > Znoteer
> >> > znoteer@mailbox.org
> >> >
> >> > On Tue, Mar 23, 2021 at 01:19:38AM +0000, Eric Shields | 
> >> > #MassTransitHonchkrow via Linphone-users wrote:
> >> >> Two things are possible:
> >> >>
> >> >> Your Do Not Disturb settings are active, and if Linphone isn't exempted 
> >> >> under Special Access, it will prevent all sound.
> >> >> The audio codec in your settings is not supported by the provider 
> >> >> you're using or the party you're trying to call.
> >> >>
> >> >> I hope this helps.
> >> >>
> >> >> Eric Shields 🚏 MassTransitHonchkrow
> >> >>
> >> >> #DeleteFacebook user since 2015. Wary of G***** Since 2016.
> >> >> Give reason a chance.
> >> >> If I missed your call, please leave a message.
> >> >>
> >> >> ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
> >> >>
> >> >> On Monday, March 22nd, 2021 at 8:53 PM, Znoteer via Linphone-users 
> >> >> <linphone-users@nongnu.org> wrote:
> >> >>
> >> >> > Hello,
> >> >> >
> >> >> > I tried using LinPhone on my Android device to make calls through a 
> >> >> > voip
> >> >> >
> >> >> > provider. I tried to call two different people, using each of UDP, 
> >> >> > TCP and
> >> >> >
> >> >> > TLS. In all cases, when the call was answered by the remote party, 
> >> >> > nothing
> >> >> >
> >> >> > could be heard by either of us. The only difference between the two 
> >> >> > calls
> >> >> >
> >> >> > was that I could hear the remote phone ringing in my earpiece for one 
> >> >> > of the
> >> >> >
> >> >> > numbers, but not for the other.
> >> >> >
> >> >> > The technician with my Voip provider also had me try to connect over 
> >> >> > both
> >> >> >
> >> >> > WiFi and mobile data. There was no difference.
> >> >> >
> >> >> > The next thing the technician suggested was to try a different 
> >> >> > VOIP/SIP
> >> >> >
> >> >> > application. I tried GSWave. The calls worked immediately. Aside from
> >> >> >
> >> >> > occasional echo, the sound was very good on both ends.
> >> >> >
> >> >> > I'd rather use Linphone. My Voip provider is not willing to help 
> >> >> > debug this
> >> >> >
> >> >> > any further. Do you have any ideas why there isn't any sound when 
> >> >> > calling
> >> >> >
> >> >> > with Linphone? Anyone willing to help debug?
> >> >> >
> >> >> > Thanks,
> >> >> >
> >> >> > -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
> >> >> >
> >> >> > Znoteer
> >> >> >
> >> >> > znoteer@mailbox.org
> >> >> >
> >> >> > Linphone-users mailing list
> >> >> >
> >> >> > Linphone-users@nongnu.org
> >> >> >
> >> >> > https://lists.nongnu.org/mailman/listinfo/linphone-users
> >> >