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Re: [Linphone-users] issues using LinPhone


From: Boris
Subject: Re: [Linphone-users] issues using LinPhone
Date: Wed, 13 Jan 2021 21:48:48 +0100
User-agent: Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Thunderbird/78.6.0

Hello Peio,

thanks for your statement. That makes me hope!

The mentioned SIP-Provider seems to config the service in a pretty special way - different from others.

Of course it's not worth the time to debug the logs from an outdated LinPhone version. Thank you for offering to do it for the current version. I already had the impression that this would be a complicated work wtching the size of the protocols.

I will try to generate new logs after installing the LinPhone Appimage and connect to a sip.linphone.org account like you suggest. This will take some time.

Thanks,


Boris

Am 13.01.21 um 10:59 schrieb Peio Rigaux:
Hello Boris.

We are currently talking with official maintainers of Linux distributions (especially Debian).

There were issues in the past preventing them to support the latest version of Linphone, and I'm sorry for that.

This generated a huge number of user issues because the app couldn't get fixes from the updates while the sip.linphone.org server did.

I do hope that this update problem will be fixed in a next release.

That said, I took a look at your logs, but I can't take the time to investigate an old version of Linphone.

Could you please try with the latest Appimage (I gave link in other answers on this mailing list) and send us new logs ?

Before troubleshooting interoperability with external providers (which can be complicated), please ensure that all is working for you with sip.linphone.org accounts.


Regards,

Peio Rigaux
Junior Software Engineer
Belledonne Communications, the company behind Linphone
Linphone.org <https://linphone.org/>

Le 06/12/2020 à 20:36, Boris a écrit :
Hej LinPhone List,

I am new on the list, have installed LinPhone for some time and use it regularly.
My thanks go to all who contribute to the software!

I chose LinPhone because it is more or less the standard for IP telephony in my favorite Linux distribution (Debian Buster).

Unfortunately I have little knowledge about VoIP. Some problems I can't get under control and hope for help here.

I use LinPhone 3.12.0 from the stable repositories of Debian. To test if my problems are solved I have already tried the AppImage with version 4.x. But this did not show any new results. I am not sure what the best practice is. I would like to have a LinPhone repository in the sources.list. So far I could not get used to AppImages.....

I have configured two SIP accounts in LinPhone. One of them (from TNG) runs without problems. Only sporadically I have the effect that a red text appears on an outgoing call: Not Acceptable Here 399 87.137.138.18:5083 "non-audio media not accepted". This only occurs when dialing certain numbers, other numbers can be called.

My pain is much greater when using LinPhone on a SIP account from Deutsche Telefon - attention: not Tele_k_om, but this one: https://www.deutsche-telefon.de/ 1. outgoing calls can be set up, but are aborted reproducibly after a little more than 15 minutes
2. incoming calls cannot be accepted.
For both cases I have provided output from the debug window (anonymized):
https://cation.de/pub/call_logs.zip

I confronted the support at Deutsche Telefon with the matter. There they are only moderately cooperative. The logs would not show any reason, but probably the refresh period was set to 1800 and would be renewed half the time. I should set it to 3600 and check if the time until abort changes - it doesn't. They also advised me to change the refresh from uas to uac. But I don't find this paramenter at all.

I would be very happy if LinPhone would run stable - even with the named service.

Thanks in advance,

Boris

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