Re: [Linphone-users] Linphone unusable due to a graphic issue

[Peio Rigaux]

Hello.

This is a weird issue. There were a lot of work done regarding fonts and display in the past releases. Please try with the latest version available here.

If it doesn't solve your issue, we will need logs from your side.

-Enable logs in settings/advanced

-Quit Linphone (right click in taskbar, quit)

-Send us logs by clicking on the button in settings/advanced

-Give me the URL in reply of this email.

Regards,

Peio Rigaux
Junior Software Engineer
Belledonne Communications, the company behind Linphone
Linphone.org

Le 01/12/2020 à 15:32, Francesco Paone via Linphone-users a écrit :

Kind Linphone developers,

I installed Linphone for Windows desktop 4.2.2 on my laptop, but it developed some graphic issues.

Most of the times the writings are absent, while sometimes they are like cripted.
At the same time, if I try to open a popup, it doesn't appear and I just see a black screen.

I attached 3 pics in order to show you how it looks like.

According to the mouse pointer, it seems that all the options are there, but simply I cannot see them and Linphone is unusable.

I tried to unistall and re-install it, but the problem remains.
I also tried to install the 4.2.4 version, but the problem is always there.

It is very strange, because a couple of weeks ago it was working fine, while in the last days it developed this issue.

These are the specifics of the laptop I'm working on:

Processor:    AMD A4-9125 RADEON R3, 4 COMPUTE CORES 2C+2G      2.30 GHz
RAM     8,00 GB (2133 Mhz)
System    64 bit, x64
Windows 10 Home, ver. 20H2 (Build 19042.630)

Can you give me a clue about the way to solve this problem?

Thankyou and kind regards
Francesco Paone

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