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Re: [Linphone-users] Errors in linphone after installation


From: Peio Rigaux
Subject: Re: [Linphone-users] Errors in linphone after installation
Date: Mon, 19 Oct 2020 17:10:13 +0200
User-agent: Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Thunderbird/68.12.0

Ok I see.

Which version are you using now ? We could then try to reproduce and fix the issue.


Regards,

Peio Rigaux
Junior Software Engineer
Belledonne Communications, the company behind Linphone
Linphone.org

Le 19/10/2020 à 17:04, Filippo Lombardo a écrit :

Hi Pejo,

for data I mean the SIP account data, so username, password and domain.

My linux distribution is the 18.04 Bionic Beaver with cpu dual core 64 bit

I "solved" my issues with the latest version installing an older version that works fine now: I can make and receive calls

With kind regards,

Filippo


On 19/10/20 16:59, Peio Rigaux wrote:

Hello.

What do you mean by data ? It is about messages, contacts, credentials ?

Could you please tell me which distribution you are using (+ version) ?

Could you eventually enable verbose logs (-- verbose as argument of the appimage) and provide a screenshot before/after the issue ?


Regards,

Peio Rigaux
Junior Software Engineer
Belledonne Communications, the company behind Linphone
Linphone.org

Le 15/10/2020 à 10:18, Filippo Lombardo a écrit :

Yes Pejo,

you are right: I have already downloaded the last version but I had problems in configuring it: the data disappeared everytime I closed the application


On 15/10/20 09:32, Peio Rigaux wrote:

Hello. It seems that you are using a 4 years outdated version of Linphone (the gtk version).

The packages in the official repositories are not up to date yet.

You can download the appimage of the latest version instead.


Regards,

Peio Rigaux
Junior Software Engineer
Belledonne Communications, the company behind Linphone
Linphone.org

Le 14/10/2020 à 23:30, Filippo Lombardo a écrit :

Hi everyone on the list

Today I installed the canberra-gtk-module with the command:

filippo@ThinkPad-R61:~$ sudo apt-get install -y libcanberra-gtk-module

Reading package lists... Done
Building dependency tree      
Reading state information... Done

The following packages were automatically installed and are no longer required:
  libcamel-1.2-60 libedataserver-1.2-22 libfcitx-gclient0
  libgnome-desktop-3-12 libical2 libicu57 libisl15 libmpfr4 python-gi
  python-gobject
Use 'sudo apt autoremove' to remove them.
The following additional packages will be installed:
  libcanberra-gtk0

The following NEW packages will be installed:
  libcanberra-gtk-module libcanberra-gtk0
0 upgraded, 2 newly installed, 0 to remove and 27 not upgraded.
Need to get 17,9 kB of archives.
After this operation, 84,0 kB of additional disk space will be used.

Get:1 http://us.archive.ubuntu.com/ubuntu bionic/universe amd64 libcanberra-gtk0 amd64 0.30-5ubuntu1 [7.864 B]
Get:2 http://us.archive.ubuntu.com/ubuntu bionic/universe amd64 libcanberra-gtk-module amd64 0.30-5ubuntu1 [10,0 kB]
Fetched 17,9 kB in 1s (14,7 kB/s)                
Selecting previously unselected package libcanberra-gtk0:amd64.
(Reading database ... 238176 files and directories currently installed.)
Preparing to unpack .../libcanberra-gtk0_0.30-5ubuntu1_amd64.deb ...
Unpacking libcanberra-gtk0:amd64 (0.30-5ubuntu1) ...
Selecting previously unselected package libcanberra-gtk-module:amd64.
Preparing to unpack .../libcanberra-gtk-module_0.30-5ubuntu1_amd64.deb ...
Unpacking libcanberra-gtk-module:amd64 (0.30-5ubuntu1) ...
Setting up libcanberra-gtk0:amd64 (0.30-5ubuntu1) ...
Setting up libcanberra-gtk-module:amd64 (0.30-5ubuntu1) ...
Processing triggers for libc-bin (2.27-3ubuntu1.2) ...

filippo@ThinkPad-R61:~$
filippo@ThinkPad-R61:~$ echo $?
0

On 14/10/20 19:35, ael wrote:
On Wed, Oct 14, 2020 at 07:20:09PM +0200, Filippo Lombardo wrote:
For now when I run sudo /usr/bin/linphone, I get only a warning:

filippo@ThinkPad-R61:~$ sudo /usr/bin/linphone
[sudo] password for filippo:
Gtk-Message: 18:53:10.770: Failed to load module "canberra-gtk-module"
That seems to be from a package of the same name:

$ dpkg -s libcanberra-gtk3-module
 ....
 Description: translates GTK3 widgets signals to event sounds
  A GtkModule which will automatically hook into all kinds of events
   inside a GTK+ 3.0 program and generate sound events from them.

Not sure whether that is because you are running as root.

It does not seem to be a dependency of my linphone 3.12.0-3 here. But,
as you say, it seems not to matter.

ortp-warning-Fail to open file
/usr/bin//../share/Linphone/linphonerc.factory
I don't have that file on my system, but it is only a warning.
Presumably the default linphonerc.

Are you intentionally avoiding replying to the list? Others may benefit
from your experience...

ael


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