Re: [Linphone-users] Sudden issues with audio input

[leau]

Hi

I don't know enough about linphone operating mode but I identified a few 
things in the log that you might want to investigate.


In the log:

2017-01-23 20:03:05:341 ortp-message-Registering
all webcam handlers
2017-01-23 20:03:05:352 ortp-error-Fail to
create class enumerator.



Then

2017-01-23 20:03:05:352 ortp-message-Loading ms
plugins from [./lib/mediastreamer/plugins]
2017-01-23 20:03:05:352 ortp-message-no plugin
(*.dll) found in [./lib/mediastreamer/plugins\libms*.dll] [3].


it seems that there is a path format issue /xx/xxxx\xxxx


then

2017-01-23 20:03:05:494 ortp-warning-no card
with id WINSND: Line In (High Definition Audio
2017-01-23 20:03:05:494 ortp-warning-C:\Program
Files\Linphone\share\sounds\linphone\rings\sweet.wav does not exist


then
2017-01-23 20:03:59:866 ortp-warning-WINSND:
Microphone (High Definition Aud card does not have the playback
capability, ignoring.
2017-01-23 20:03:59:866 ortp-warning-WINSND:
Microphone (High Definition Aud card does not have the playback
capability, ignoring.
2017-01-23 20:04:05:499 ortp-message-channel
[007A5F90]: keep alive sent to [UDP://169.254.152.224:5060]
2017-01-23 20:04:09:678 ortp-warning-WINSND:
Line In (High Definition Audio  card does not have the playback
capability, ignoring.
2017-01-23 20:04:09:678 ortp-warning-WINSND:
Line In (High Definition Audio  card does not have the playback
capability, ignoring.


you should check what is error 87:

2017-01-23 20:04:40:041
ortp-error-QOSAddSocketToFlow failed to add a flow with error 87


then

2017-01-23 20:04:49:508 ortp-message-Cannot
determine multicast role for stream type [audio] on call [00772B98]


Sorry that I cannot be of more help
laurence  
   

On 01/23/2017 11:16 PM, Carriero Stefano I.MSCE_T_H14.1401 wrote:
> Dear Linphone Community,
>
> I have been using Linphone on my Windows 8.1 PC for a long time 
> without any troubles. All of a sudden, I am having issues with the 
> Audio Input (both Microphone and Line In). Speaker is OK. My stomach 
> feeling was that the problem started after a Windows Update reboot. 
> Now, I can scream into the microphone and the volume bar on Linphone 
> will not move, no sound at all on the other end. If I use the Line In, 
> I have to put the volume of the source to maximum in order to hear a 
> plunging but very quiet sound on the other end. I have checked the 
> soundcard and it works well. I have checked the levels of the 
> recording devices, and they are still at 75%. If I use the Microphone 
> and Line In with Sound Recorder or Audacity, the signal is loud and 
> clear for both. So, it’s definitely not a HW issue. Only with Linphone 
> it doesn’t seem to work properly anymore, no matter whether I select 
> the input as WASAPI or WINSND, the issue is the same.
>
> I have gathered the logs from Linphone (see attachment), but I 
> couldn’t see anything suspicious.
>
> I have also tried to uninstall Linphone, use an older version, use the 
> latest version, reboot the PC a dozen times… nothing helps.
>
> I don’t know what else to do… any advice is appreciated.
>
> Couldn’t find any useful hints in the mailing list. Has anyone had 
> this problem before?
>
> Looking forward to a reply.
>
> Best regards
>
> Stefano Carriero
>
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