Re: [Linphone-users] Linphone SIP account confirmation

[François Grisez]

Hi Lonnie,

 

Our sending server was blacklisted by one RBL. That is fixed right now and we tested with an hotmail account.

 

However, there is still an problem with SPF that lead the activation mail to be placed in the spam folder. But the mail is received anyway.

 

Best regards,

François Grisez

Software Engineer

Belledonne Communications

On Monday, September 5, 2016 9:35:19 AM CEST Sandrine wrote:

Hello,

If you did not receive anything even in your spam folder maybe there was a spelling mistake 

in the email address you entered.

As the username you chose resets within 24H if you did not activate the account after

having received the email,  you can try again with the same username and a valid email.

Hope this helps.

Best regards,

Sandrine Avakian

Software Engineer

www.belledonne-communications.com

Le 4 sept. 2016 à 18:16, Lonnie Sohm <address@hidden> a écrit :

Hello all,

 

I have no idea if you are the correct group to ask, but I can’t seem to find an actual support contact number unless I use the professional support option, which after viewing, I’m not sure this request falls under.

 

I signed up for the free Linphone SIP service yesterday, but never received my confirmation e-mail.  I checked my SPAM folder as well, and over the course of the last 24-hours or so have yet to receive the confirmation e-mail.

 

If you can help me or point me in the right direction, that would be very much appreciated.  Thanks for your time!

 

Lonnie Sohm

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