> What is not working? Which step? What did you get instead?
Call is not transferred. Nothing changes.
I downloaded and installed the latest Windows version.
1) I open Linphone
2) call one number
3) make a second phone call. Now Call 1 is on hold
4) I can now click the "Transfer" button and select to transfer the curren call to call 2, but nothing happens.
I don't know who to create a LOG of that.
Kind regards,
Andrea Guerra
MMT GmbH & Co. KG
Web: www.mmt.io | Phone: +49 (0) 30 39886851 | Skype: mmt.andrea
-----Ursprüngliche Nachricht-----
Von: address@hidden [mailto:address@hidden Im Auftrag von Gautier Pelloux-Prayer
Gesendet: Tuesday, January 5, 2016 2:48 PM
An: address@hidden
Betreff: Re: [Linphone-users] Transfer calls
Can you grab logs please? See https://wiki.linphone.org/wiki/index.php/Faq#I_have_a_problem._How_to_get_logs.2Ftools.2Fcontacts_to_troubleshoot_the_issue.3F if you need help about how to do it. Also please answer to the other questions to ease debugging.
Thanks,
Gautier Pelloux-Prayer
Software Engineer @ Belledonne Communications
> On 05 Jan 2016, at 14:41, Andrea Guerra | MMT <address@hidden> wrote:
>
> Hi,
>
> thanks for your reply.
>
> I make the first phone call
> then make a second phone call
> Call 1 is now on hold
> The transfer button is now active, I can select to transfer it to call 1.
> I click but nothing happens, Call 1 is still on hold, I'm still on the line with Call 2
>
> I tried to transfer Call 1 to call 2, not working either.
>
> Kind regards,
>
> Andrea Guerra
>
> Hi,
>
> What is not working? Which step? What did you get instead?
>
> Cheers,
>
> Gautier Pelloux-Prayer
> Software Engineer @ Belledonne Communications
>
>> On 05 Jan 2016, at 14:28, Andrea Guerra | MMT <address@hidden> wrote:
>>
>> Hi,
>>
>> how can I transfer a phone call? I tried the following procedure but it's not working:
>>
>> · Answer an incoming call or place an outbound call. Each call is shown on a tab beginning with Call #1.
>> · Simply delete any text in the SIP address or phone number field on the top left hand corner of the Linphone window.
>> · Enter the 4 digit extension number or 10 digit phone number into the SIP address or phone number you would like to transfer the call too. Press ENTER on your keyboard when finished.
>> · This will automatically place Call #1 on hold and begin Call #2.
>> · You may introduce yourself to Call #2 and ask for permission to transfer the call or simply continue to the next step to transfer the call.
>> · Click the green Transfer button. You will be prompted to select the call you would like to Bridge. Select Call #1 from the list.
>> · Call #1 has now been transferred to Call #2. Both calls should close and disappear from your screen automatically.
>>
>> what am I doing wrong? Is there something I should change in the settings?
>>
>> Thank you for your help,
>>
>> Andrea Guerra
>>
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>
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