Re: [Linphone-users] Installation hangs on OS X

Update: I tried using linphone-3.8.5.pkg on a different system running OS X Version 10.9.5, and the installer succeeded there. I inspected the package, and it looked like everything was contained within the Linphone.app UNIX directory, so a made a tarball of it and moved it to the 10.10.4 machene, where it seems to be running just fine.
So my immediate problem's solved, and I don't know enough about how .pkg installers work on OS X to have any idea why it fails on Yosemite. (Does it fail for anyone else on Yosemite?) Hopefully someone may have an idea. If Linphone is entirely self-contained, though, an alternative to extensive debugging might be to distribute a .dmg containing Linphone.app (as is fairly common on OS X) rather than a .pkg.

Philip

On Thu, Sep 10, 2015 at 4:04 PM Philip McGrath <address@hidden> wrote:

Hi, I'm a new user trying to install Linphone with the supplied linphone-3.8.5.pkg for OS X, and the installer is hanging for me just after I accept the terms of the GPL. I'm running OS X 10.10.4 on a MacBookPro11,3. I'm including part of the hang report.

Do you have any advice on how I can complete the install successfully?

Thanks very much!

----

Date/Time: 2015-09-10 15:49:29 -0400
OS Version: 10.10.4 (Build 14E46)
Architecture: x86_64h
Report Version: 21

Command: Installer
Path: /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
Version: 6.1.0 (815)
Build Version: 15
Project Name: Installer
Source Version: 815000000000000
Parent: launchd [1]
PID: 9488

Event: hang
Duration: 5.20s (process was unresponsive for 87 seconds before sampling)
Steps: 53 (100ms sampling interval)

Hardware model: MacBookPro11,3
Active cpus: 8

Fan speed: 2170 rpm

--------------------------------------------------
Timeline format: stacks are sorted chronologically
Use -i and -heavy to re-report with count sorting
--------------------------------------------------

Heaviest stack for the main thread of the target process:
53 __getattrlist + 10 (libsystem_kernel.dylib + 88682) [0x7fff99393a6a]
*53 hndl_unix_scall64 + 22 (kernel + 2315126) [0xffffff8000435376]
*53 unix_syscall64 + 662 (kernel + 6601814) [0xffffff800084bc56]
*53 getattrlist + 119 (kernel + 3272983) [0xffffff800051f117]
*53 ??? (kernel + 3301217) [0xffffff8000525f61]
*53 ??? (kernel + 3292050) [0xffffff8000523b92]
*53 vnode_getattr + 123 (kernel + 3595211) [0xffffff800056dbcb]
*53 hfs_vnop_getattr + 1067 (kernel + 5638395) [0xffffff80007608fb]
*53 hfs_lock + 44 (kernel + 5443516) [0xffffff8000730fbc]
*53 lck_rw_lock_shared_gen + 128 (kernel + 2162624) [0xffffff800040ffc0]
*53 thread_block_reason + 175 (kernel + 1319343) [0xffffff80003421af]
*53 ??? (kernel + 1329236) [0xffffff8000344854]
*53 machine_switch_context + 367 (kernel + 2176511) [0xffffff80004135ff]

Process: Installer [9488]
Path: /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
Architecture: x86_64
Parent: launchd [1]
UID: 501
Task size: 5662 pages (+1)
CPU Time: 0.010s
Note: Unresponsive for 87 seconds before sampling

Thread 0xe9933 DispatchQueue 1 53 samples (1-53) priority 47
<frontmost, thread QoS user interactive, boosted, received importance donation from WindowServer [205], IO policy important>
53 __getattrlist + 10 (libsystem_kernel.dylib + 88682) [0x7fff99393a6a] 1-53
*53 hndl_unix_scall64 + 22 (kernel + 2315126) [0xffffff8000435376] 1-53
*53 unix_syscall64 + 662 (kernel + 6601814) [0xffffff800084bc56] 1-53
*53 getattrlist + 119 (kernel + 3272983) [0xffffff800051f117] 1-53
*53 ??? (kernel + 3301217) [0xffffff8000525f61] 1-53
*53 ??? (kernel + 3292050) [0xffffff8000523b92] 1-53
*53 vnode_getattr + 123 (kernel + 3595211) [0xffffff800056dbcb] 1-53
*53 hfs_vnop_getattr + 1067 (kernel + 5638395) [0xffffff80007608fb] 1-53
*53 hfs_lock + 44 (kernel + 5443516) [0xffffff8000730fbc] 1-53
*53 lck_rw_lock_shared_gen + 128 (kernel + 2162624) [0xffffff800040ffc0] 1-53
*53 thread_block_reason + 175 (kernel + 1319343) [0xffffff80003421af] 1-53
*53 ??? (kernel + 1329236) [0xffffff8000344854] 1-53
*53 machine_switch_context + 367 (kernel + 2176511) [0xffffff80004135ff] 1-53

Thread 0xe9951 DispatchQueue 2 53 samples (1-53) priority 47
<frontmost, thread QoS user interactive, boosted, received importance donation from WindowServer [205], IO policy important>
53 _dispatch_mgr_thread + 52 (libdispatch.dylib + 19050) [0x7fff92cf9a6a] 1-53
53 kevent64 + 10 (libsystem_kernel.dylib + 94770) [0x7fff99395232] 1-53
*53 ??? (kernel + 5990448) [0xffffff80007b6830] 1-53

Thread 0xe9950 53 samples (1-53) priority 31
<frontmost, thread QoS legacy, boosted, received importance donation from WindowServer [205], IO policy important>
53 __recvfrom + 10 (libsystem_kernel.dylib + 90938) [0x7fff9939433a] 1-53
*53 hndl_unix_scall64 + 22 (kernel + 2315126) [0xffffff8000435376] 1-53
*53 unix_syscall64 + 662 (kernel + 6601814) [0xffffff800084bc56] 1-53
*53 recvfrom_nocancel + 234 (kernel + 6441146) [0xffffff80008248ba] 1-53
*53 ??? (kernel + 6453115) [0xffffff800082777b] 1-53
*53 soreceive + 2319 (kernel + 6383439) [0xffffff800081674f] 1-53
*53 sbwait + 310 (kernel + 6415270) [0xffffff800081e3a6] 1-53
*53 msleep + 98 (kernel + 6142690) [0xffffff80007dbae2] 1-53
*53 ??? (kernel + 6143785) [0xffffff80007dbf29] 1-53
*53 lck_mtx_sleep + 134 (kernel + 1276342) [0xffffff80003379b6] 1-53
*53 thread_block_reason + 175 (kernel + 1319343) [0xffffff80003421af] 1-53
*53 ??? (kernel + 1329236) [0xffffff8000344854] 1-53
*53 machine_switch_context + 367 (kernel + 2176511) [0xffffff80004135ff] 1-53

Thread 0xe99b8 53 samples (1-53) priority 46
<frontmost, thread QoS legacy, boosted, received importance donation from WindowServer [205], IO policy important>
53 lstat$INODE64 + 10 (libsystem_kernel.dylib + 94962) [0x7fff993952f2] 1-53
*53 hndl_unix_scall64 + 22 (kernel + 2315126) [0xffffff8000435376] 1-53
*53 unix_syscall64 + 662 (kernel + 6601814) [0xffffff800084bc56] 1-53
*53 lstat64 + 58 (kernel + 3477450) [0xffffff8000550fca] 1-53
*53 ??? (kernel + 3521623) [0xffffff800055bc57] 1-53
*53 nameiat + 133 (kernel + 3465109) [0xffffff800054df95] 1-53
*53 namei + 1941 (kernel + 3385861) [0xffffff800053aa05] 1-53
*53 lookup + 968 (kernel + 3388008) [0xffffff800053b268] 1-53
*53 hfs_vnop_lookup + 1314 (kernel + 5495746) [0xffffff800073dbc2] 1-53
*53 hfs_lock + 87 (kernel + 5443559) [0xffffff8000730fe7] 1-53
*53 lck_rw_lock_exclusive_gen + 580 (kernel + 2161172) [0xffffff800040fa14] 1-53
*53 thread_block_reason + 175 (kernel + 1319343) [0xffffff80003421af] 1-53
*53 ??? (kernel + 1329236) [0xffffff8000344854] 1-53
*53 machine_switch_context + 367 (kernel + 2176511) [0xffffff80004135ff] 1-53

Thread 0xe99bf 53 samples (1-53) priority 47 cpu time 0.004s
<frontmost, thread QoS user interactive, boosted, received importance donation from WindowServer [205], IO policy important>
53 thread_start + 13 (libsystem_pthread.dylib + 5149) [0x7fff8be2b41d] 1-53
53 _pthread_start + 176 (libsystem_pthread.dylib + 12773) [0x7fff8be2d1e5] 1-53
53 _pthread_body + 131 (libsystem_pthread.dylib + 12904) [0x7fff8be2d268] 1-53
53 _NSEventThread + 137 (AppKit + 1414507) [0x7fff933b456b] 1-53
53 CFRunLoopRunSpecific + 296 (CoreFoundation + 465880) [0x7fff9012bbd8] 1-53
53 __CFRunLoopRun + 1371 (CoreFoundation + 467835) [0x7fff9012c37b] 1-53
53 __CFRunLoopServiceMachPort + 212 (CoreFoundation + 470708) [0x7fff9012ceb4] 1-53
53 mach_msg_trap + 10 (libsystem_kernel.dylib + 70878) [0x7fff9938f4de] 1-53
*53 ipc_mqueue_receive_continue + 0 (kernel + 1148928) [0xffffff8000318800] 1-53

Thread 0xe99c5 53 samples (1-53) priority 63
<frontmost, boosted, received importance donation from WindowServer [205], IO policy important>
53 mach_msg_trap + 10 (libsystem_kernel.dylib + 70878) [0x7fff9938f4de] 1-53
*53 ipc_mqueue_receive_continue + 0 (kernel + 1148928) [0xffffff8000318800] 1-53

Thread 0xe99d9 53 samples (1-53) priority 31 cpu time 0.005s
<frontmost, thread QoS legacy, boosted, received importance donation from WindowServer [205], IO policy important>
53 thread_start + 13 (libsystem_pthread.dylib + 5149) [0x7fff8be2b41d] 1-53
53 _pthread_start + 176 (libsystem_pthread.dylib + 12773) [0x7fff8be2d1e5] 1-53
53 _pthread_body + 131 (libsystem_pthread.dylib + 12904) [0x7fff8be2d268] 1-53
53 __NSThread__main__ + 1345 (Foundation + 257474) [0x7fff94ca8dc2] 1-53
53 ??? [0x10dcd6ae2] 1-53
53 ??? [0x10ddb191b] 1-53
53 usleep + 54 (libsystem_c.dylib + 519760) [0x7fff8e107e50] 1-53
53 __semwait_signal + 10 (libsystem_kernel.dylib + 91274) [0x7fff9939448a] 1-53
*53 semaphore_wait_continue + 0 (kernel + 1357760) [0xffffff800034b7c0] 1-53

Binary Images:
0x7fff8be2a000 - 0x7fff8be33fff libsystem_pthread.dylib (105.10.1) <3103AA7F-3BAE-3673-9649-47FFD7E15C97> /usr/lib/system/libsystem_pthread.dylib
0x7fff8e089000 - 0x7fff8e115fff libsystem_c.dylib (1044.10.1) <86FBED7A-F2C8-3591-AD6F-486DD57E6B6A> /usr/lib/system/libsystem_c.dylib
0x7fff900ba000 - 0x7fff90452fff com.apple.CoreFoundation 6.9 (1153.18) <5C0892B8-9691-341F-9279-CA3A74D59AA0> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff92cf5000 - 0x7fff92d1ffff libdispatch.dylib (442.1.4) <502CF32B-669B-3709-8862-08188225E4F0> /usr/lib/system/libdispatch.dylib
0x7fff9325b000 - 0x7fff93ddcfff com.apple.AppKit 6.9 (1348.17) <E485D56D-3E72-34B7-99BB-BFDEE2D07BF5> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff94c6a000 - 0x7fff94f9bfff com.apple.Foundation 6.9 (1153.20) <F0FF3A5D-C5B7-34A1-9319-DE1EF928E58E> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff9937e000 - 0x7fff9939bfff libsystem_kernel.dylib (2782.30.5) <101D28C0-AF07-3B81-87BE-CA27ADED33AB> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff80009fffff kernel (2782.30.5) <E3C26B2F-8B97-3F1D-B193-690F7E34F830> /System/Library/Kernels/kernel

From:	Philip McGrath
Subject:	Re: [Linphone-users] Installation hangs on OS X
Date:	Tue, 15 Sep 2015 19:12:48 +0000