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Re: [Linphone-users] linphone APPCRASH


From: Vieri
Subject: Re: [Linphone-users] linphone APPCRASH
Date: Tue, 26 May 2015 16:13:45 +0000 (UTC)

You're right. I was trying to launch it from the bin dir.
However, launching it from the shortcuts created by the installer on a "clean" 
Win7 system crashes linphone with:

Problem Event Name:     BEX
Application Name:       linphone.exe
Application Version:    0.0.0.0
Application Timestamp:  55532595
Fault Module Name:      StackHash_4c0d
Fault Module Version:   0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset:       8f540000
Exception Code: c0000005
Exception Data: 00000008
OS Version:     6.1.7601.2.1.0.768.3
Locale ID:      3082
Additional Information 1:       4c0d
Additional Information 2:       4c0d4d78887f76d971d5d00f1f20a433
Additional Information 3:       4c0d
Additional Information 4:       4c0d4d78887f76d971d5d00f1f20a433

Vieri



----- Original Message -----
From: Ghislain MARY <address@hidden>
To: address@hidden
Cc: 
Sent: Tuesday, May 26, 2015 6:05 PM
Subject: Re: [Linphone-users] linphone APPCRASH

Hi,

This error:

** ERROR **: Could not locate neither gtk/main.ui not ./share/linphone/main.ui
aborting...

is happening because you are trying to start linphone.exe directly from 
the C:\Program Files\Linphone\bin directly.
It has to be launched from the C:\Program Files\Linphone directly. This 
is done easily by just using the shortcut created at the installation 
(in the menu and/or on the desktop).

Cheers,
Ghislain

Le 26/05/2015 14:47, Vieri a écrit :
> Hi,
>
> I'm only starting the app. Actually it doesn't even start because of the 
> appcrash.
> What do you mean by "clean linphonerc"?
> It's a fresh install on Windows.
> Since I had an old linphoe installation (way back several years), I deleted 
> the whole %appdata%\linphone dir where the rc resides.
> Then I started linphone and got the following error (no appcrash):
>
> ** ERROR **: Could not locate neither gtk/main.ui not ./share/linphone/main.ui
> aborting...
>
> and then it appcrashes, this time on glib:
>
> Nombre del evento de problema:    APPCRASH
> Nombre de la aplicación:    linphone.exe
> Versión de la aplicación:    0.0.0.0
> Marca de tiempo de la aplicación:    55532595
> Nombre del módulo con errores:    libglib-2.0-0.dll
> Versión del módulo con errores:    2.28.8.0
> Marca de tiempo del módulo con errores:    4e253544
> Código de excepción:    40000015
> Desplazamiento de excepción:    000325f0
> Versión del sistema operativo:    6.1.7601.2.1.0.256.48
> Id. de configuración regional:    3082
> Información adicional 1:    462b
> Información adicional 2:    462b0dd93876e5a0d31d2667aeb013f5
> Información adicional 3:    5ecf
> Información adicional 4:    5ecff215b0173f7bb3167b0be4e0ddd5
>
>
> Vieri
>
>
>
>
> ----- Original Message -----
> From: Ghislain MARY <address@hidden>
> To: address@hidden
> Cc:
> Sent: Tuesday, May 26, 2015 1:51 PM
> Subject: Re: [Linphone-users] linphone APPCRASH
>
> Hi,
>
> Thanks for the report. However we can not understand much with this
> information.
> What are you doing when the crash happens? Only starting the
> application? If that is the case, have you tried starting with a clean
> linphonerc?
>
> Cheers,
> Ghislain
>
>
> Le 26/05/2015 13:34, Vieri a écrit :
>> Hi,
>>
>> Both linphone and linphonec crash on a Windows 7 32-bit system.
>>
>> When running linphone.exe:
>>
>> Nombre del evento de problema:    APPCRASH
>> Nombre de la aplicación:    linphone.exe
>> Versión de la aplicación:    0.0.0.0
>> Marca de tiempo de la aplicación:    55532595
>> Nombre del módulo con errores:    StackHash_4c0d
>> Versión del módulo con errores:    0.0.0.0
>> Marca de tiempo del módulo con errores:    00000000
>> Código de excepción:    c0000005
>> Desplazamiento de excepción:    8f640000
>> Versión del sistema operativo:    6.1.7601.2.1.0.256.48
>> Id. de configuración regional:    3082
>> Información adicional 1:    4c0d
>> Información adicional 2:    4c0d4d78887f76d971d5d00f1f20a433
>> Información adicional 3:    4c0d
>> Información adicional 4:    4c0d4d78887f76d971d5d00f1f20a433
>>
>> When running linephonecsh.exe init:
>>
>> Nombre del evento de problema:    APPCRASH
>> Nombre de la aplicación:    linphoned.exe
>> Versión de la aplicación:    0.0.0.0
>> Marca de tiempo de la aplicación:    5553259a
>> Nombre del módulo con errores:    StackHash_4c0d
>> Versión del módulo con errores:    0.0.0.0
>> Marca de tiempo del módulo con errores:    00000000
>> Código de excepción:    c0000005
>> Desplazamiento de excepción:    8f5b0000
>> Versión del sistema operativo:    6.1.7601.2.1.0.256.48
>> Id. de configuración regional:    3082
>> Información adicional 1:    4c0d
>> Información adicional 2:    4c0d4d78887f76d971d5d00f1f20a433
>> Información adicional 3:    4c0d
>> Información adicional 4:    4c0d4d78887f76d971d5d00f1f20a433
>>
>>
>> report.wer contains the following:
>>
>> Version=1
>> EventType=APPCRASH
>> EventTime=130771132668744821
>> ReportType=2
>> Consent=1
>> ReportIdentifier=3b3c5556-039a-11e5-a079-643150179afd
>> IntegratorReportIdentifier=3b3c5555-039a-11e5-a079-643150179afd
>> Response.type=4
>> Sig[0].Name=Nombre de la aplicación
>> Sig[0].Value=linphone.exe
>> Sig[1].Name=Versión de la aplicación
>> Sig[1].Value=0.0.0.0
>> Sig[2].Name=Marca de tiempo de la aplicación
>> Sig[2].Value=55532595
>> Sig[3].Name=Nombre del módulo con errores
>> Sig[3].Value=StackHash_4c0d
>> Sig[4].Name=Versión del módulo con errores
>> Sig[4].Value=0.0.0.0
>> Sig[5].Name=Marca de tiempo del módulo con errores
>> Sig[5].Value=00000000
>> Sig[6].Name=Código de excepción
>> Sig[6].Value=c0000005
>> Sig[7].Name=Desplazamiento de excepción
>> Sig[7].Value=8f640000
>> DynamicSig[1].Name=Versión del sistema operativo
>> DynamicSig[1].Value=6.1.7601.2.1.0.256.48
>> DynamicSig[2].Name=Id. de configuración regional
>> DynamicSig[2].Value=3082
>> DynamicSig[22].Name=Información adicional 1
>> DynamicSig[22].Value=4c0d
>> DynamicSig[23].Name=Información adicional 2
>> DynamicSig[23].Value=4c0d4d78887f76d971d5d00f1f20a433
>> DynamicSig[24].Name=Información adicional 3
>> DynamicSig[24].Value=4c0d
>> DynamicSig[25].Name=Información adicional 4
>> DynamicSig[25].Value=4c0d4d78887f76d971d5d00f1f20a433
>> UI[2]=C:\Program Files\Linphone\bin\linphone.exe
>> UI[3]=linphone.exe dejó de funcionar
>> UI[4]=Windows puede buscar una solución en línea al problema.
>> UI[5]=Buscar una solución en línea y cerrar el programa
>> UI[6]=Buscar una solución en línea más tarde y cerrar el programa
>> UI[7]=Cerrar el programa
>> LoadedModule[0]=C:\Program Files\Linphone\bin\linphone.exe
>> LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
>> LoadedModule[2]=C:\Windows\system32\kernel32.dll
>> LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
>> LoadedModule[4]=C:\Windows\system32\SHELL32.dll
>> LoadedModule[5]=C:\Windows\system32\msvcrt.dll
>> LoadedModule[6]=C:\Windows\system32\SHLWAPI.dll
>> LoadedModule[7]=C:\Windows\system32\GDI32.dll
>> LoadedModule[8]=C:\Windows\system32\USER32.dll
>> LoadedModule[9]=C:\Windows\system32\LPK.dll
>> LoadedModule[10]=C:\Windows\system32\USP10.dll
>> LoadedModule[11]=C:\Program Files\Linphone\bin\linphone.dll
>> LoadedModule[12]=C:\Program Files\Linphone\bin\bellesip.dll
>> LoadedModule[13]=C:\Program Files\Linphone\bin\antlr3c.dll
>> LoadedModule[14]=C:\Windows\system32\WS2_32.dll
>> LoadedModule[15]=C:\Windows\system32\RPCRT4.dll
>> LoadedModule[16]=C:\Windows\system32\NSI.dll
>> LoadedModule[17]=C:\Program Files\Linphone\bin\MSVCR100.dll
>> LoadedModule[18]=C:\Program Files\Linphone\bin\polarssl.dll
>> LoadedModule[19]=C:\Windows\system32\ADVAPI32.dll
>> LoadedModule[20]=C:\Windows\SYSTEM32\sechost.dll
>> LoadedModule[21]=C:\Windows\system32\IPHLPAPI.DLL
>> LoadedModule[22]=C:\Windows\system32\WINNSI.DLL
>> LoadedModule[23]=C:\Program Files\Linphone\bin\mediastreamer_voip.dll
>> LoadedModule[24]=C:\Windows\system32\ole32.dll
>> LoadedModule[25]=C:\Windows\system32\OLEAUT32.dll
>> LoadedModule[26]=C:\Program Files\Linphone\bin\mediastreamer_base.dll
>> LoadedModule[27]=C:\Program Files\Linphone\bin\ortp.dll
>> LoadedModule[28]=C:\Windows\system32\WINMM.dll
>> LoadedModule[29]=C:\Windows\system32\MSVFW32.dll
>> LoadedModule[30]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_ec80f00e8593ece5\COMCTL32.dll
>> LoadedModule[31]=C:\Program Files\Linphone\bin\bzrtp.dll
>> LoadedModule[32]=C:\Program Files\Linphone\bin\xml2.dll
>> LoadedModule[33]=C:\Program Files\Linphone\bin\srtp.dll
>> LoadedModule[34]=C:\Program Files\Linphone\bin\gsm.dll
>> LoadedModule[35]=C:\Program Files\Linphone\bin\opus.dll
>> LoadedModule[36]=C:\Program Files\Linphone\bin\speex.dll
>> LoadedModule[37]=C:\Program Files\Linphone\bin\speexdsp.dll
>> LoadedModule[38]=C:\Program Files\Linphone\bin\avcodec-53.dll
>> LoadedModule[39]=C:\Program Files\Linphone\bin\avutil-51.dll
>> LoadedModule[40]=C:\Program Files\Linphone\bin\swscale-2.dll
>> LoadedModule[41]=C:\Program Files\Linphone\bin\zlib.dll
>> LoadedModule[42]=C:\Program Files\Linphone\bin\sqlite3.dll
>> LoadedModule[43]=C:\Program Files\Linphone\bin\libsoup-2.4-1.dll
>> LoadedModule[44]=C:\Program Files\Linphone\bin\libgcrypt-11.dll
>> LoadedModule[45]=C:\Program Files\Linphone\bin\libgpg-error-0.dll
>> LoadedModule[46]=C:\Program Files\Linphone\bin\libgio-2.0-0.dll
>> LoadedModule[47]=C:\Program Files\Linphone\bin\libglib-2.0-0.dll
>> LoadedModule[48]=C:\Program Files\Linphone\bin\intl.dll
>> LoadedModule[49]=C:\Program Files\Linphone\bin\libgmodule-2.0-0.dll
>> LoadedModule[50]=C:\Program Files\Linphone\bin\libgobject-2.0-0.dll
>> LoadedModule[51]=C:\Program Files\Linphone\bin\libgthread-2.0-0.dll
>> LoadedModule[52]=C:\Program Files\Linphone\bin\zlib1.dll
>> LoadedModule[53]=C:\Windows\system32\DNSAPI.DLL
>> LoadedModule[54]=C:\Program Files\Linphone\bin\libgnutls-26.dll
>> LoadedModule[55]=C:\Program Files\Linphone\bin\libtasn1-3.dll
>> LoadedModule[56]=C:\Program Files\Linphone\bin\libxml2-2.dll
>> LoadedModule[57]=C:\Program Files\Linphone\bin\libgdk_pixbuf-2.0-0.dll
>> LoadedModule[58]=C:\Program Files\Linphone\bin\libpng14-14.dll
>> LoadedModule[59]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18834_none_72d38c5186679d48\gdiplus.dll
>> LoadedModule[60]=C:\Program Files\Linphone\bin\libgdk-win32-2.0-0.dll
>> LoadedModule[61]=C:\Program Files\Linphone\bin\libcairo-2.dll
>> LoadedModule[62]=C:\Program Files\Linphone\bin\libfontconfig-1.dll
>> LoadedModule[63]=C:\Program Files\Linphone\bin\libexpat-1.dll
>> LoadedModule[64]=C:\Program Files\Linphone\bin\freetype6.dll
>> LoadedModule[65]=C:\Windows\system32\MSIMG32.DLL
>> LoadedModule[66]=C:\Program Files\Linphone\bin\libpango-1.0-0.dll
>> LoadedModule[67]=C:\Program Files\Linphone\bin\libpangocairo-1.0-0.dll
>> LoadedModule[68]=C:\Program Files\Linphone\bin\libpangoft2-1.0-0.dll
>> LoadedModule[69]=C:\Program Files\Linphone\bin\libpangowin32-1.0-0.dll
>> LoadedModule[70]=C:\Windows\system32\IMM32.DLL
>> LoadedModule[71]=C:\Windows\system32\MSCTF.dll
>> LoadedModule[72]=C:\Program Files\Linphone\bin\libgtk-win32-2.0-0.dll
>> LoadedModule[73]=C:\Program Files\Linphone\bin\libatk-1.0-0.dll
>> LoadedModule[74]=C:\Windows\system32\COMDLG32.DLL
>> LoadedModule[75]=C:\Windows\system32\WINSPOOL.DRV
>> LoadedModule[76]=C:\Windows\system32\WININET.dll
>> LoadedModule[77]=C:\Windows\system32\Normaliz.dll
>> LoadedModule[78]=C:\Windows\system32\iertutil.dll
>> LoadedModule[79]=C:\Windows\system32\urlmon.dll
>> FriendlyEventName=Dejó de funcionar
>> ConsentKey=APPCRASH
>> AppName=linphone.exe
>> AppPath=C:\Program Files\Linphone\bin\linphone.exe
>>
>>
>> Any thoughts?
>>
>> Vieri
>>
>> _______________________________________________
>> Linphone-users mailing list
>> address@hidden
>> https://lists.nongnu.org/mailman/listinfo/linphone-users
>
> _______________________________________________
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>
> _______________________________________________
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