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Re: [Linphone-users] Linphone not registering

From: Matteo Penasa
Subject: Re: [Linphone-users] Linphone not registering
Date: Mon, 06 Jan 2014 20:05:07 +0100
User-agent: Mozilla/5.0 (X11; Linux i686; rv:24.0) Gecko/20100101 Thunderbird/24.2.0 
Guillaume,

Thank you again for your message. I will indeed try that way.

Unfortunately I have to disappoint you now. My girlfriend left for a 2 month 
trip, and took her cellphone with her.
I was trying to get Linphone to work so that we can use it to keep in touch.

Therefore there will be a break, but I am not giving up.

For the moment, thank you a lot for your help. And happy new year!
Matteo

On 06/01/2014 17:24, Guillaume Beraudo wrote:

Matteo,

Indeed it is almost an empty log.

As you are on linux, you may try the standalone adb.
On Debian it is package android-tools-adb.
Once installed I guess you just need to type "adb logcat".

Cheers,

Guillaume


On Mon, Jan 06, 2014 at 12:37:41PM +0100, Matteo Penasa wrote:

Guillaume,

Thank you for your reply.

I used aLogCat to produce the attached log. I enabled debug mode in
the Linphone settings (Advanced > Debug) and started aLogCat.
During recording, I opened and closed Linphone, deleted and
recreated the account, and attempted registration (with the usual
negative outcome).

I hoped to see some kind of error in the logs, but I fail to spot
anything interesting.
In particular, I do not see anything related directly to Linphone
(but maybe it is just due to my untrained eye).

I would appreciate if you could take a look at them, too?

Many thanks
Matteo

On 06/01/2014 08:12, Guillaume Beraudo wrote:

Hello,

I have a Galaxy S3 (9300) and the registration works as expected.
Could you enable debug mode and get a log using either:
- adb logcat if you are an android developer;
- alogcat.


Cheers,

Guillaume


On Fri, Jan 03, 2014 at 10:09:51PM +0100, Matteo Penasa wrote:

Dear users and developers,

I am an owner of a Samsung Galaxy S4 and a new (and happy) Linphone user.
I am so happy that I am convincing all my relatives to use it, and
it works flawlessly on my brother's S4 and my mother's HTC One.

Now the problem is with my girlfriend's Samsung Galaxy S3.  After
following the same install-and-registering procedure I cannot log
into the VoIP provider network.
I used the "Account Setup Assistant" with my and her credentials,
and all I get is "registration failed". I later double-checked the
settings and they are exactly the same as in my S4.

After some research in the internet I changed "Network > Transport"
to TCP or TLS but it only gets stuck at "registration in progress".
All other settings seems fine to me.

I also tried from different WIFI routers (my and her house) and did
reinstall Linphone.

I am stuck at this point. Any help to debug this would be greatly
appreciated.

Thank you in advance
Matteo

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--------- beginning of /dev/log/main
D/dalvikvm(15738): DexOpt: 'Landroid/annotation/SuppressLint;' has an earlier 
definition; blocking out
D/dalvikvm(15738): DexOpt: 'Landroid/annotation/TargetApi;' has an earlier 
definition; blocking out
D/dalvikvm(15738): DexOpt: not verifying/optimizing 
'Landroid/annotation/SuppressLint;': multiple definitions
D/dalvikvm(15738): DexOpt: not verifying/optimizing 
'Landroid/annotation/TargetApi;': multiple definitions
D/dalvikvm(15738): DexOpt: load 26ms, verify+opt 125ms, 772596 bytes
I/dalvikvm(16467): Turning on JNI app bug workarounds for target SDK version 
11...
D/AbsListView(16467): Get MotionRecognitionManager
E/SpannableStringBuilder(16467): SPAN_EXCLUSIVE_EXCLUSIVE spans cannot have a 
zero length
E/SpannableStringBuilder(16467): SPAN_EXCLUSIVE_EXCLUSIVE spans cannot have a 
zero length
D/dalvikvm(16467): GC_CONCURRENT freed 147K, 9% free 12395K/13511K, paused 
72ms+2ms, total 92ms
E/SpannableStringBuilder(16467): SPAN_EXCLUSIVE_EXCLUSIVE spans cannot have a 
zero length
E/SpannableStringBuilder(16467): SPAN_EXCLUSIVE_EXCLUSIVE spans cannot have a 
zero length
E/SpannableStringBuilder(16467): SPAN_EXCLUSIVE_EXCLUSIVE spans cannot have a 
zero length
E/SpannableStringBuilder(16467): SPAN_EXCLUSIVE_EXCLUSIVE spans cannot have a 
zero length
E/SpannableStringBuilder(16467): SPAN_EXCLUSIVE_EXCLUSIVE spans cannot have a 
zero length
E/SpannableStringBuilder(16467): SPAN_EXCLUSIVE_EXCLUSIVE spans cannot have a 
zero length
D/dalvikvm(16467): GC_FOR_ALLOC freed 163K, 9% free 12549K/13767K, paused 17ms, 
total 17ms
D/dalvikvm(16467): GC_FOR_ALLOC freed 43K, 10% free 12652K/13959K, paused 25ms, 
total 25ms
D/dalvikvm(16467): GC_FOR_ALLOC freed 57K, 9% free 12888K/14151K, paused 15ms, 
total 15ms
D/dalvikvm(16467): GC_FOR_ALLOC freed <1K, 10% free 13035K/14343K, paused 15ms, 
total 15ms
D/dalvikvm(16467): GC_FOR_ALLOC freed <1K, 10% free 13181K/14535K, paused 14ms, 
total 14ms
I/dalvikvm-heap(16467): Grow heap (frag case) to 13.960MB for 149776-byte 
allocation
D/dalvikvm(16467): GC_FOR_ALLOC freed 0K, 10% free 13328K/14727K, paused 10ms, 
total 10ms
D/dalvikvm(16467): GC_FOR_ALLOC freed <1K, 9% free 13407K/14727K, paused 10ms, 
total 10ms
D/dalvikvm(16467): GC_FOR_ALLOC freed <1K, 10% free 13554K/14919K, paused 10ms, 
total 10ms
I/dalvikvm-heap(16467): Grow heap (frag case) to 14.324MB for 149776-byte 
allocation
D/dalvikvm(16467): GC_FOR_ALLOC freed 0K, 10% free 13700K/15111K, paused 21ms, 
total 21ms
D/dalvikvm(16467): GC_FOR_ALLOC freed <1K, 9% free 13847K/15111K, paused 12ms, 
total 12ms
D/dalvikvm(16467): GC_FOR_ALLOC freed <1K, 9% free 13994K/15303K, paused 12ms, 
total 12ms
D/dalvikvm(16467): GC_FOR_ALLOC freed <1K, 9% free 14141K/15495K, paused 12ms, 
total 12ms
D/dalvikvm(16467): GC_FOR_ALLOC freed <1K, 8% free 14434K/15687K, paused 12ms, 
total 12ms
D/dalvikvm(16467): GC_FOR_ALLOC freed 54K, 9% free 14744K/16071K, paused 17ms, 
total 17ms
D/dalvikvm(16467): GC_FOR_ALLOC freed 5K, 8% free 15324K/16647K, paused 16ms, 
total 16ms
D/dalvikvm(16467): GC_FOR_ALLOC freed 519K, 10% free 15688K/17415K, paused 
15ms, total 15ms
E/SpannableStringBuilder(16467): SPAN_EXCLUSIVE_EXCLUSIVE spans cannot have a 
zero length
E/SpannableStringBuilder(16467): SPAN_EXCLUSIVE_EXCLUSIVE spans cannot have a 
zero length
D/dalvikvm(16467): GC_FOR_ALLOC freed 3832K, 28% free 12895K/17799K, paused 
17ms, total 17ms
D/dalvikvm(16467): GC_CONCURRENT freed 69K, 26% free 13265K/17799K, paused 
12ms+3ms, total 28ms
D/dalvikvm(16467): WAIT_FOR_CONCURRENT_GC blocked 15ms
D/dalvikvm(16467): GC_CONCURRENT freed <1K, 24% free 13704K/17799K, paused 
3ms+2ms, total 18ms
D/dalvikvm(16467): WAIT_FOR_CONCURRENT_GC blocked 13ms
D/dalvikvm(16467): GC_CONCURRENT freed <1K, 21% free 14144K/17799K, paused 
2ms+2ms, total 18ms
D/dalvikvm(16467): WAIT_FOR_CONCURRENT_GC blocked 13ms
D/dalvikvm(16467): GC_CONCURRENT freed <1K, 18% free 14730K/17799K, paused 
1ms+1ms, total 11ms
D/dalvikvm(16467): WAIT_FOR_CONCURRENT_GC blocked 9ms
D/dalvikvm(16467): GC_CONCURRENT freed <1K, 13% free 15608K/17799K, paused 
12ms+2ms, total 21ms
D/dalvikvm(16467): WAIT_FOR_CONCURRENT_GC blocked 9ms
D/dalvikvm(16467): WAIT_FOR_CONCURRENT_GC blocked 10ms
D/AbsListView(16467): Get MotionRecognitionManager
D/dalvikvm(16467): GC_CONCURRENT freed 3945K, 28% free 12816K/17799K, paused 
12ms+2ms, total 29ms
D/dalvikvm(16467): WAIT_FOR_CONCURRENT_GC blocked 7ms
D/dalvikvm(16467): GC_CONCURRENT freed 41K, 26% free 13215K/17799K, paused 
2ms+2ms, total 18ms
D/dalvikvm(16467): WAIT_FOR_CONCURRENT_GC blocked 11ms
D/dalvikvm(16467): GC_CONCURRENT freed <1K, 24% free 13655K/17799K, paused 
12ms+3ms, total 28ms
D/dalvikvm(16467): WAIT_FOR_CONCURRENT_GC blocked 14ms
D/dalvikvm(16467): GC_CONCURRENT freed <1K, 21% free 14094K/17799K, paused 
2ms+3ms, total 20ms
D/dalvikvm(16467): WAIT_FOR_CONCURRENT_GC blocked 17ms
D/dalvikvm(16467): GC_CONCURRENT freed <1K, 18% free 14680K/17799K, paused 
13ms+3ms, total 34ms
D/dalvikvm(16467): WAIT_FOR_CONCURRENT_GC blocked 20ms
D/dalvikvm(16467): GC_FOR_ALLOC freed <1K, 14% free 15412K/17799K, paused 20ms, 
total 20ms
I/dalvikvm(30236): Turning on JNI app bug workarounds for target SDK version 
11...
D/AbsListView(30236): Get MotionRecognitionManager
D/dalvikvm(30236): GC_CONCURRENT freed 158K, 9% free 12395K/13575K, paused 
15ms+13ms, total 53ms
E/SpannableStringBuilder(30236): SPAN_EXCLUSIVE_EXCLUSIVE spans cannot have a 
zero length
E/SpannableStringBuilder(30236): SPAN_EXCLUSIVE_EXCLUSIVE spans cannot have a 
zero length
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