Re: [Linphone-users] Linphone not registering

[Matteo Penasa]

Guillaume,

Thank you for your reply.

I used aLogCat to produce the attached log. I enabled debug mode in the 
Linphone settings (Advanced > Debug) and started aLogCat.
During recording, I opened and closed Linphone, deleted and recreated 
the account, and attempted registration (with the usual negative outcome).

I hoped to see some kind of error in the logs, but I fail to spot 
anything interesting.
In particular, I do not see anything related directly to Linphone (but 
maybe it is just due to my untrained eye).

I would appreciate if you could take a look at them, too?

Many thanks
Matteo

On 06/01/2014 08:12, Guillaume Beraudo wrote:
> Hello,
>
> I have a Galaxy S3 (9300) and the registration works as expected.
> Could you enable debug mode and get a log using either:
> - adb logcat if you are an android developer;
> - alogcat.
>
>
> Cheers,
>
> Guillaume
>
>
> On Fri, Jan 03, 2014 at 10:09:51PM +0100, Matteo Penasa wrote:
> > Dear users and developers,
> >
> > I am an owner of a Samsung Galaxy S4 and a new (and happy) Linphone user.
> > I am so happy that I am convincing all my relatives to use it, and
> > it works flawlessly on my brother's S4 and my mother's HTC One.
> >
> > Now the problem is with my girlfriend's Samsung Galaxy S3.  After
> > following the same install-and-registering procedure I cannot log
> > into the VoIP provider network.
> > I used the "Account Setup Assistant" with my and her credentials,
> > and all I get is "registration failed". I later double-checked the
> > settings and they are exactly the same as in my S4.
> >
> > After some research in the internet I changed "Network > Transport"
> > to TCP or TLS but it only gets stuck at "registration in progress".
> > All other settings seems fine to me.
> >
> > I also tried from different WIFI routers (my and her house) and did
> > reinstall Linphone.
> >
> > I am stuck at this point. Any help to debug this would be greatly
> > appreciated.
> >
> > Thank you in advance
> > Matteo
> >
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alogcat.2014-01-06-12-22-53+0100.txt
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