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Re: [Linphone-users] disconnect/dropped incoming calls


From: Ghislain Mary
Subject: Re: [Linphone-users] disconnect/dropped incoming calls
Date: Mon, 25 Feb 2013 09:28:45 +0100

Hi John,

These traces are incomplete or do not correspond to the case you are talking about. They do not even show an incoming call. Are you sure you copied the whole debug window content?

Cheers,
Ghislain

On 25 February 2013 00:17, John White <address@hidden> wrote:
More info from my debug window following dropped incoming linphone call:

More info from
John White wrote: my Show debug window follows:

message: eXosip: Keep Alive sent on UDP!
message: eXosip: Reseting timer to 10s before waking up!
message: keep alive: 0
message: eXosip: Keep Alive sent on UDP!
message: eXosip: Keep Alive sent on UDP!
message: eXosip: Reseting timer to 10s before waking up!
message: authinfo: No authentication found for 471236 "sip.diamondcard.us"
message: allocating transaction ressource 332 1206817320
message: allocating NICT context
message: eXosip option set: dns cache used:sip.diamondcard.us -> 46.19.58.41
message: DNS resolution with 46.19.58.41:5060
message: getaddrinfo returned the following addresses:
message: 46.19.58.41 port 5060
message: Message sent: (to dest=46.19.58.41:5060)
REGISTER sip:sip.diamondcard.us SIP/2.0
Via: SIP/2.0/UDP 10.0.0.9:5060;rport;branch=z9hG4bK473024037
From: <sip:address@hidden>;tag=1201807766
To: <sip:address@hidden>
Call-ID: 1206817320
CSeq: 13 REGISTER
Contact: <sip:address@hidden:52940;line=9bed5ef9a825514>
Max-Forwards: 70
User-Agent: Linphone/3.5.2 (eXosip2/3.6.0)
Expires: 3600
Content-Length: 0


message: eXosip option set: dns cache updated:sip.diamondcard.us -> 46.19.58.41
message: cb_sndregister (id=332)
message: free transaction ressource 322 1206817320
message: free nict ressource
message: eXosip: timer sec:0 usec:509957!
message: Received message:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.0.0.9:5060;rport=52940;branch=z9hG4bK473024037
From: <sip:address@hidden>;tag=1201807766
To: <sip:address@hidden>
Call-ID: 1206817320
CSeq: 13 REGISTER
Server: Generic SIP Proxy
Content-Length: 0


message: Message received from: 46.19.58.41:5060
message: Message received from: 46.19.58.41:5060
message: MESSAGE REC. CALLID:1206817320
message: Message received from: 46.19.58.41:5060
message: cb_rcv1xx (id=332)
message: eXosip: timer sec:0 usec:328156!
message: Received message:
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.0.0.9:5060;rport=52940;branch=z9hG4bK473024037
From: <sip:address@hidden>;tag=1201807766
To: <sip:address@hidden>;tag=e0c20796a2acd5434c46ad46445d6de7.b300
Call-ID: 1206817320
CSeq: 13 REGISTER
WWW-Authenticate: Digest realm="sip.diamondcard.us", nonce="512a73670000c9fedfd62591d329309983a41b766d44ddef"
Server: Generic SIP Proxy
Content-Length: 0


message: Message received from: 46.19.58.41:5060
message: Message received from: 46.19.58.41:5060
message: MESSAGE REC. CALLID:1206817320
message: Message received from: 46.19.58.41:5060
message: cb_rcv4xx (id=332)
message: eXosip: timer sec:5 usec:10000!
message: linphone process event get a message 2

message: REGISTRATION_FAILURE

message: auth_requested() for realm="sip.diamondcard.us", username=471236
message: auth_requested(): authenticating realm="sip.diamondcard.us", username=471236
message: Authentication info for username [471236], id[471236], realm ["sip.diamondcard.us"] added to eXosip
message: Contact address updated to <sip:address@hidden:52940>
message: INFO: authinfo: "sip.diamondcard.us" "sip.diamondcard.us"
message: allocating transaction ressource 333 1206817320
message: allocating NICT context
message: eXosip_default_action() done
message: eXosip option set: dns cache used:sip.diamondcard.us -> 46.19.58.41
message: DNS resolution with 46.19.58.41:5060
message: getaddrinfo returned the following addresses:
message: 46.19.58.41 port 5060
message: Message sent: (to dest=46.19.58.41:5060)
REGISTER sip:sip.diamondcard.us SIP/2.0
Via: SIP/2.0/UDP 10.0.0.9:5060;rport;branch=z9hG4bK766678504
From: <sip:address@hidden>;tag=1201807766
To: <sip:address@hidden>
Call-ID: 1206817320
CSeq: 14 REGISTER
Contact: <sip:address@hidden:52940;line=9bed5ef9a825514>
Authorization: Digest username="471236", realm="sip.diamondcard.us", nonce="512a73670000c9fedfd62591d329309983a41b766d44ddef", uri="sip:sip.diamondcard.us", response="8a497af84c60a8f70b472c77a9d3fb6b", algorithm=MD5
Max-Forwards: 70
User-Agent: Linphone/3.5.2 (eXosip2/3.6.0)
Expires: 3600
Content-Length: 0


message: eXosip option set: dns cache updated:sip.diamondcard.us -> 46.19.58.41
message: cb_sndregister (id=333)
message: eXosip: timer sec:0 usec:509985!
message: Received message:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.0.0.9:5060;rport=52940;branch=z9hG4bK766678504
From: <sip:address@hidden>;tag=1201807766
To: <sip:address@hidden>
Call-ID: 1206817320
CSeq: 14 REGISTER
Server: Generic SIP Proxy
Content-Length: 0


message: Message received from: 46.19.58.41:5060
message: Message received from: 46.19.58.41:5060
message: MESSAGE REC. CALLID:1206817320
message: Message received from: 46.19.58.41:5060
message: cb_rcv1xx (id=333)
message: eXosip: timer sec:0 usec:325150!
message: Received message:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.0.0.9:5060;rport=52940;branch=z9hG4bK766678504
From: <sip:address@hidden>;tag=1201807766
To: <sip:address@hidden>;tag=e0c20796a2acd5434c46ad46445d6de7.4ff2
Call-ID: 1206817320
CSeq: 14 REGISTER
Contact: <sip:address@hidden:5060;line=9bed5ef9a825514>;expires=3600
Server: Generic SIP Proxy
Content-Length: 0


message: Message received from: 46.19.58.41:5060
message: Message received from: 46.19.58.41:5060
message: MESSAGE REC. CALLID:1206817320
message: Message received from: 46.19.58.41:5060
message: cb_rcv2xx (id=333)
message: eXosip: timer sec:4 usec:792551!
message: linphone process event get a message 1

message: "sip.diamondcard.us"/471236 authentication works.
message: Register has up to date contact, doing nothing.
message: authinfo: No authentication found for lawquest "sip.linphone.org"
message: allocating transaction ressource 334 604389223
message: allocating NICT context
message: eXosip option set: dns cache used:sip.linphone.org -> 37.59.129.73
message: DNS resolution with 37.59.129.73:5060
message: getaddrinfo returned the following addresses:
message: 37.59.129.73 port 5060
message: Message sent: (to dest=37.59.129.73:5060)
REGISTER sip:sip.linphone.org SIP/2.0
Via: SIP/2.0/UDP 10.0.0.9:5060;rport;branch=z9hG4bK139897272
From: <sip:address@hidden>;tag=888164648
To: <sip:address@hidden>
Call-ID: 604389223
CSeq: 13 REGISTER
Contact: <sip:address@hidden:52940;line=c5edd05514d58b5>
Max-Forwards: 70
User-Agent: Linphone/3.5.2 (eXosip2/3.6.0)
Expires: 3600
Content-Length: 0


message: eXosip option set: dns cache updated:sip.linphone.org -> 37.59.129.73
message: cb_sndregister (id=334)
message: free transaction ressource 324 604389223
message: free nict ressource
message: eXosip: timer sec:0 usec:509959!
message: Received message:
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.0.0.9:5060;rport=52940;branch=z9hG4bK139897272
From: <sip:address@hidden>;tag=888164648
To: <sip:address@hidden>;tag=Z02vBXDtp902F
Call-ID: 604389223
CSeq: 13 REGISTER
Contact: <sip:address@hidden:5060;line=c5edd05514d58b5>
Server: Flexisip/0.5.0 (sofia-sip-nta/2.0)
WWW-Authenticate: Digest realm="sip.linphone.org", nonce="0fHU1AAAAADLGT9tAACKXoyqRcUAAAAA", opaque="+GNywA==", algorithm=MD5, qop="auth"
Content-Length: 0


message: Message received from: 37.59.129.73:5060
message: Message received from: 37.59.129.73:5060
message: MESSAGE REC. CALLID:604389223
message: Message received from: 37.59.129.73:5060
message: cb_rcv4xx (id=334)
message: eXosip: timer sec:2 usec:10000!
message: linphone process event get a message 2

message: REGISTRATION_FAILURE

message: auth_requested() for realm="sip.linphone.org", username=lawquest
message: auth_requested(): authenticating realm="sip.linphone.org", username=lawquest
message: Authentication info for username [lawquest], id[lawquest], realm ["sip.linphone.org"] added to eXosip
message: Contact address updated to <sip:address@hidden:52940>
message: INFO: authinfo: "sip.linphone.org" "sip.linphone.org"
message: allocating transaction ressource 335 604389223
message: allocating NICT context
message: eXosip option set: dns cache used:sip.linphone.org -> 37.59.129.73
message: DNS resolution with 37.59.129.73:5060
message: getaddrinfo returned the following addresses:
message: 37.59.129.73 port 5060
message: Message sent: (to dest=37.59.129.73:5060)
REGISTER sip:sip.linphone.org SIP/2.0
Via: SIP/2.0/UDP 10.0.0.9:5060;rport;branch=z9hG4bK1649362081
From: <sip:address@hidden>;tag=888164648
To: <sip:address@hidden>
Call-ID: 604389223
CSeq: 14 REGISTER
Contact: <sip:address@hidden:52940;line=c5edd05514d58b5>
Authorization: Digest username="lawquest", realm="sip.linphone.org", nonce="0fHU1AAAAADLGT9tAACKXoyqRcUAAAAA", uri="sip:sip.linphone.org", response="3993808a1c88becace45d20a417f61d9", algorithm=MD5, cnonce="0a4f113b", opaque="+GNywA==", qop=auth, nc=00000001
Max-Forwards: 70
User-Agent: Linphone/3.5.2 (eXosip2/3.6.0)
Expires: 3600
Content-Length: 0


message: eXosip option set: dns cache updated:sip.linphone.org -> 37.59.129.73
message: cb_sndregister (id=335)
message: eXosip: timer sec:0 usec:509990!
message: eXosip_default_action() done
message: Received message:
SIP/2.0 200 Registration successful
Via: SIP/2.0/UDP 10.0.0.9:5060;rport=52940;branch=z9hG4bK1649362081
From: <sip:address@hidden>;tag=888164648
To: <sip:address@hidden>;tag=2Ue7ge04D43tj
Call-ID: 604389223
CSeq: 14 REGISTER
Contact: <sip:address@hidden:5060;line=c5edd05514d58b5>;expires=3600
Server: Flexisip/0.5.0 (sofia-sip-nta/2.0)
Content-Length: 0


message: Message received from: 37.59.129.73:5060
message: Message received from: 37.59.129.73:5060
message: MESSAGE REC. CALLID:604389223
message: Message received from: 37.59.129.73:5060
message: cb_rcv2xx (id=335)
message: eXosip: timer sec:1 usec:807540!
message: linphone process event get a message 1

message: "sip.linphone.org"/lawquest authentication works.
message: Register has up to date contact, doing nothing.
message: cb_nict_kill_transaction (id=332)
message: eXosip: timer sec:0 usec:215364!
message: cb_nict_kill_transaction (id=333)
message: eXosip: timer sec:2 usec:783880!
message: cb_nict_kill_transaction (id=334)
message: keep alive: 2
message: eXosip: Keep Alive sent on UDP!
message: eXosip: Keep Alive sent on UDP!
message: eXosip: timer sec:0 usec:197739!
message: cb_nict_kill_transaction (id=335)
message: eXosip: Reseting timer to 10s before waking up!
message: free transaction ressource 334 604389223
message: free nict ressource
message: free transaction ressource 332 1206817320






John White wrote:
Unappreciated involuntary hang up of incoming call just happened.  Here is what shows in my debug window:

Show debug window


Thanks,

John White


Ghislain Mary wrote:
Hi John,

Could you provide us with the debug traces of a call where the problem happens? You can get these traces using the "Show debug window" option of the "Help" menu.

Cheers
Ghislain

On 18 February 2013 09:05, John White <address@hidden> wrote:
It is only incoming calls from certain phones that are dropped on my linux slackware 13.37.   But this impacts about 30% of my incoming calls.  Doesn't happen on Twinkle, so its not Diamondcard's fault. I first posted about this problem back in July or August or last year.  How could such a beautiful sip phone have such a massive problem?  And why is it that no one who cares seems to know how to fix it?   WHY ISN'T IT A FREQUENTLY ASKED QUESTION?  THE PROBLEMS ALL OVER THE INTERNET.





John White wrote:
I have the same problem.  I changed the port to 5062 which seemed to help some.

John
address@hidden wrote:
I have discovered that calls between two LinPhone apps disconnect at 36 seconds - every time. This does not happen with one LinPhone and another end point. What could cause this?

I am using LinPhone IPhone 2.0

*/John/*


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