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Re: Error Code 431
From: |
Prashanth Guduru |
Subject: |
Re: Error Code 431 |
Date: |
Wed, 10 Sep 2003 08:00:39 -0700 (PDT) |
-- Yngve Svendsen <address@hidden> wrote:
> Prashanth Guduru wrote:
>
> >Hi,
> >
> >I have gnats-4.0 installed and have gnatsd running
> on
> >a machine. I have gnatsweb-4.0 setup on my
> webserver
> >machine and have setup the gnatsweb.html
> >appropriately.
> >I now have created 4 databases and whenever anyone
> >tries to create a PR the gnats.lock file in the
> >$GNATSROOT/database/gnats-adm directory doesnt get
> >deleted. After the PR is submitted, the gnatsweb
> page
> >says "Error : unparseable reply from server". When
> >queried i can see the PR created. I have also tried
> >creating a PR using send-pr from a different
> machine
> >than the one that runs gnatsd and has databases on
> it.
> >I have set the GNATSDB env variable for this to
> work.
> >send-pr creates a new PR but i have also observed
> the
> >gnats.lock file is created and then deleted by the
> >send-pr. I have been having difficulties figuring
> out
> >why gnatsweb's create PR request is not being
> handled
> >properly by the gnatsd. Is there a way i can view
> the
> >logs/output of gnatsd. Have anybody seen this kinda
> >behaviour before. THanks in advance.
> >
> >
> Sorry to hear you are having difficulties.
>
> GNATS logging is still an undocumented mess.
> However, the first thing I
> would advise you to do is to turn on debug output in
> Gnatsweb. Simply
> add the string "?debug=all" to the URL you use to
> access Gnatsweb. Thus,
> the access URL should read something similar to
> this:
>
> http://www.example.com/cgi-bin/gnatsweb.pl?debug=all
>
> Yngve Svendsen
> Gnatsweb maintainer
>
Hi Yngve,
THanks for your prompt response. I have actually done
that, i mean having "?debug=all" appended to the url.
I have 2 different databases, the first one i created
was "test", it doesnt have any categories except for
the default ones.
I can create a PR using GNATSWEB in the test database
with no problem of the gnats.lock file being left
undeleted. So what i did was i did ?debug=all for both
the cases, i mean for the test database and for the
other database.Heres what i observed.
client_cmd:
subm
server_reply: 211 Ok.
client_cmd:
To: bugs
CC:
Subject: address@hidden
From: address@hidden
Reply-To: address@hidden
X-Send-Pr-Version: gnatsweb-4.00 (1.124.2.2)
X-GNATS-Notify:
>Notify-List: address@hidden
>Category: pending
>Synopsis: address@hidden
>Confidential: yes
>Severity: critical
>Priority: high
>Class: sw-bug
>Submitter-Id: medc
>Originator: address@hidden
>Release: address@hidden
>Organization:
address@hidden
>Environment:
address@hidden
>Description:
address@hidden
>How-To-Repeat:
address@hidden
>Fix:
Unknown
>Unformatted:
.
server_reply: 210 PR added.
THis is the last client command that is run in both
the cases. For the test database i can see the
server_reply: 210 PR added and in case of the other
database when PR is created the "server_reply:" is
empty and thats when i get "Error: Unparseable reply
from server" and that follows the "Problem Report
Sent. THank you for your report...........". I have
closely observed the both databases, except for the
categories there is no difference in them atall. I
dont quite understand why isnt there a 210 PR added
response from server and why is'nt the gnats.lock file
getting deleted. Any comments.
Regards,
Prashanht
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