%%comments: Copyright (C) 2000, 2001 Free Software Foundation, Inc. Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.1 or any later version published by the Free Software Foundation; with no Invariant Sections, with no Front-Cover Texts, and with no Back-Cover Texts. A copy of the license is included in the file COPYING. %%name: OpenTRS - Open Ticket Request System %%short-description: A Trouble Ticket System with email and phone interface. %%full-description: OpenTRS is an open source Ticket Request System with many features to manage customer telephone calls and e-mails. %%category: web application %%license: GNU General Public License. %%license verified by: Martin Edenhofer %%license verified on: 2002-05-10 %%maintainer: Martin Edenhofer %%updated: 2002-05-10 %%keywords: ticket, system, email, phone %%interface: web, console, e-mail, phone %%programs: %%GNU: yes %%web-page: http://otrs.org/ %%support: %%doc: English manual in sgml, Postscript and HTML from http://otrs.org/docu/. %%developers: Stefan Wintermeyer, Sebastian Wormser, Martin Edenhofer %%contributors: %%sponsors: %%source-tarball: http://otrs.org/download/otrs-0.5-BETA4.tar.gz %%source-info: http://otrs.org/pages/index.pl?Site=Download %%source-template: %%debian: %%rpm: http://otrs.org/download/otrs-0.5-BETA4.i386.rpm %%repository: http://otrs.org/pages/index.pl?Site=Download %%related: %%source-language: Perl, SQL, dtl %%supported-languages: Perl, SQL, C, C++ %%use-requirements: Perl, MySQL %%build-prerequisites: tar, Perl %%weak-prerequisites: %%source-prerequisites: %%version: 0.5 beta released on 2002-05-07 %%announce-list: address@hidden %%announce-news: %%help-list: address@hidden %%help-news: %%help-irc-channel: %%dev-list: address@hidden %%dev-news: %%dev-irc-channel: %%bug-list: address@hidden %%bug-database: http://bugs.otrs.org/ %%entry-written-by: Martin Edenhofer