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Re: Choice of bug tracker


From: Dmitry Gutov
Subject: Re: Choice of bug tracker
Date: Thu, 31 Aug 2023 20:19:40 +0300
User-agent: Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Thunderbird/102.13.0

On 31/08/2023 14:03, Ihor Radchenko wrote:
Dmitry Gutov<dmitry@gutov.dev>  writes:

Yup. It feels "illegal" to open side discussions out of debbugs email
threads. Though, on the second thought, nothing should stop users from
branching off the thread into emacs-devel while dropping debbugs
address.
The common approach is modern trackers is to create a new issue# for
every sub-discussion, and leave a link to it in the parent one.
... and it is what I dislike about modern trackers.
Email threads make such branching trivial.

It indeed requires a little more overhead for branching, but OTOH the explicitness makes it easier to remember to split off issues, and since those appear separately as new threads, new such discussions are easier to notice when you are not reading everything.

The mailing-list style is lower-friction, but it's also messier: changing a subject is easier, but then if the discussion has been dragging on for a long time, nobody using Thunderbird, at least, will notice the change because the thread tree is so deep already, and there are cross-posts and stuff, which gitlab-style issue trackers make basically impossible.

A lot of that is also due to a limitation of how web UIs commonly look in those: the lists of messages are flat (hopefully they can still look threaded in the mail client), so the practice of separating different subthreads automatically became more important.



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