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Re: Basic questions about the triage process


From: Nikolaus Rath
Subject: Re: Basic questions about the triage process
Date: Tue, 29 Dec 2015 09:03:29 -0800
User-agent: Gnus/5.130014 (Ma Gnus v0.14) Emacs/24.4 (gnu/linux)

On Dec 28 2015, Andrew Hyatt <address@hidden> wrote:
> To me, it feels a bit
> awkward to suddenly ask people to confirm anything after years have
> passed - just closing seems like a more reasonable approach to me.

As a reporter, I can assure you that I feel exactly the other way
around. It takes time to write good bugreports, and if they languish for
several years only to eventually get closed because they "seem to have
been fixed" makes me angry. I consider a polite "I tried to reproduce it
but failed, could you confirm that this is fixed for you as well?" to be
much more respectful of my time and contribution.


Best,
-Nikolaus

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