Re: [Duplicity-talk] Big bandwidth bill from Rackspace

[Lou]

On Mon, 10 Jun 2013 11:54:08 -0700
James Patterson <address@hidden> wrote:

> Hello,
> 
> I recently got hit with a 200 usd bill from Rackspace for bandwidth
> while using duply against their cloudfiles backend.
> 
> I'd like to find out why - the backup source didn't change much, and
> reading the random daily e-mail reports that duply generates don't show
> any big numbers.
> 
> Does anyone know if perhaps the "verify" part of backup_verify_purge is
> doing something traffic intensive?
> 
> If not, what else could it be?
> 
> Thanks in advance.

This might be a mistake on their part. I've had a similar experience
with Rackspace which ended up with them giving me a refund.

My usual monthly bill was ~$20/month, but my July 10 - August 10 billing
cycle was $358.85. The category in question was "Cloud Files Transfer
In Fees" which indicated that 4209 GB were transferred into Rackspace
Cloud Files, although the server that connected to Rackspace had a
total combined bandwidth out of 256.64 GB for July and August.

I opened a support ticket through the web interface. They didn't
respond after a few weeks so I ended up calling them.

Lou