Dear Charter One Bank customer,
We recently reviewed your account,
and suspect that your Charter One Bank Internet Banking accountmay have
been accessed by an unauthorized third party. Protecting the security of
your account and of the Washington Mutual network is our primary concern.
Therefore, as a preventative measure, we have temporarily limited access to
sensitive account features.
To restore your account access, please take
the following steps to ensure that your account has not been
compromised:
1. Login to your Charter One Bank Internet Banking account.
In case you are not enrolled for Internet Banking, you will have to fill in
all the required information, including your name and you account
number.
2. Review your recent account history for any unauthorized
withdrawals or deposits, and check you account profile to make sure not
changes have been made. If any unauthorized activity has taken place on your
account, report this to Charter One Bank staff immediately.
To get
started, please click the link below:
http://www.charterone.com
We
apologize for any inconvenience this may cause, and appreciate your assistance
in helping us maintain the integrity of the entire Charter One Bank system.
Thank you for attention to this matter.
Sincerely,
Charter
One Bank Team
Please do not reply to this e-mail. Mail sent to this
address cannot be answered. For assistance, log in to your Charter One Bank
account and choose the "Help" link in the header of any page.
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