AW: By Edit of Problem Report in Tkgnats "responsible" field disappear!

[Mostafa Essaadi]

Hello,

After i send this Email i have discovered that i've inscribed not one user
but severel user separated with semicolon as "Responsible" in the
"Categories" File. Only one user should be entered as " Responsible ", the
another user should be entered in the "Notify" feld and they become one
Copie.

category:description:responsible:notify

Bevor:                  P-OMC:Category for P-OMC
Projekt:tschroet,hfriedr,fberns:messaadi,nmatias

After(Correction):      P-OMC:Category for P-OMC
Projekt:tschroet:hfriedr,fberns,messaadi,nmatias


Now the centent of the field "Responsible" will be not disappeared Wenn any
user try to edit one Problem Report from Gnats Database.

Thanks for your answer and best regards,

M. Essaadi


On Mon, 15 Oct 2001, Mostafa Essaadi wrote:

> Hello,
>
> I have installed Gnats 3.113 on the Unix Sun machine and Tkgnats on
> the clients windows machine.
> Wenn any user try to edit one Problem Report from Gnats Database (for
> example change the state from open ---> close)and he/she save it, the
> content of the field "Responsible" will be disappeared.
> The problem also is that the responsibles not receive automaticaly an
Email
> by edit wenn PR will be changed. I have checked the configuration's files
> especialy "categories" and "responsible"
> but it's not error recovered.

Does this happen for every PR, or just one? If it's just one, please
attach and send this PR file to me.

...RickM...