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RE: [Bayonne-devel] Record with bayonne 1.2.15
From: |
Julien Chavanton |
Subject: |
RE: [Bayonne-devel] Record with bayonne 1.2.15 |
Date: |
Wed, 18 Jan 2006 15:17:48 -0500 |
You will not be able to do a duplex recording with record command; it
will only record the audio you are receiving on the channel binded to
the script.
Fortunatly you can achieve this by doing a join record.
join %session.parent record=%recfile
This is probably not a limitation for what you are doing, but you can
not use the voice resource to play audio while you are recording but
there is another alternative for doing this.
Julien
-----Original Message-----
From: address@hidden
[mailto:address@hidden
g] On Behalf Of Tristan
Sent: January 18, 2006 11:41 AM
To: address@hidden
Subject: [Bayonne-devel] Record with bayonne 1.2.15
Hi,
I write because I have some troubles with the record command in
ccscript.
I need to record conversation that customers have with our technical
support.
I use dialogic cards ( D120JCT and D41E to do outgoing calls to the
technical support and incoming calls are taken on a D300 PCI ).
The join works like a charm but with the command wait timeout=10s
record="/path/to/myfile" I only record the technical support answer but
can't record the customer voice.
I tried with join record="afile" but nothing happens.
Searched the manual but don't found anything relevant.
Has someone an idea please on how to do it or is it impossible ?
The point is that it was working flawless with the same hardware with an
other IVR soft ( GAP for those who heard about it ), but GAP is not as
good as bayonne for my production needs.
Thanks in advance for help !
Cheers
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